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Stone Mountain Nissan

Lilburn, GA

4.5
2,813 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,813 reviews

May 27, 2025

Did a wonderful job from the start. .checking in was fast went by smoothly..the wait was long but it's understandable for so many other customers they had to intend.. More

by Decatur0277
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Clean, professional and great inventory. The staff is very friendly and knowledgeable. The service department is awesome. More

by IRASTATEN1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Stone Mountain Nissan responded

Hi Irastaten1972, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

May 26, 2025

Very pleased with the service. . KG always take good care of me. Great service. Very pleased! More

by EEJCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Stone Mountain Nissan responded

Hello Eejcamp, thank you; we appreciate your feedback!

May 26, 2025

Everyone was courteous professional and knowledgeable and went out of their way to assist me because I am disabled ?? More

by Dedrick.brown7777
Recommend Dealer
Yes
Employees Worked With
or
May 28, 2025 -

Stone Mountain Nissan responded

Dedrick.brown7777, we're so glad that we were able to go above and beyond your expectations!

May 26, 2025

How would you rate Needs process improvement - it is not okay to keep customer waiting up to 45 minutes after a car has been repaired. I checked in my vehicle at 7:30 and and checked out at 10:48 am (3+ hou More

by Patelghan
Recommend Dealer
No
Employees Worked With
Needs process improvement - it is not okay to keep customer waiting up to 45 minutes after a car has been repaired. I checked in my vehicle at 7:30 and and checked out at 10:48 am (3+ hours). Service rendered: oil change + existing battery replacement.
May 28, 2025 -

Stone Mountain Nissan responded

Patelghan, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at 678-252-3100 x3028 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 24, 2025

Long wait as always 1'30' just for oil change is to long. I can change it myself faster than that More

by Spatcher13
Recommend Dealer
No
Employees Worked With
Heath no issues with heath. Long wait as always.
May 28, 2025 -

Stone Mountain Nissan responded

Spatcher13, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

May 23, 2025

Another great experience at this dealership. They are professional and helpful. I trust their recommendations. More

by dmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 24, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Tevin provided outstanding customer service—friendly, efficient, and knowledgeable. I’ll definitely return next week for my next service! More

by Angelique Salley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
May 24, 2025 -

Stone Mountain Nissan responded

Hello Angelique, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

I absolutely love getting my car serviced at Nissan the waiting area, so clean and comfortable. The customer service is top-tier everyone is so professional. More

by Shalethahuff3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 23, 2025

Good Morning, I have an excellent experience yesterday at the dealership. Mr. Brady was an awesome salesman and treated me with the professional respect that I excepted. Thanks for the great experienc More

by doctorbright2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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