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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,893 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,893 reviews

July 11, 2025

All I can say is everything was great everything was fast and not a pain. Went to go trade in an older Rogue a 2022 be exact. And got a 2025. And it didn't take as long as I thought it would. Everybody was g More

by CEDRICK.LUSK0308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2025

Carroll Braddy has always done his best for me and I appreciate his efforts working with me More

by dlee72598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

The customer service is excellent, and the environment is very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patr More

by tsedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Ellsworth (KG)
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Jul 12, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

July 10, 2025

Work done properly, nice facilities. Heath, the adviser, is simply the very best! Only wish is that it’d be cheaper! More

by MICROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jul 12, 2025 -

Stone Mountain Nissan responded

Hello Microg, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

Taking 3 hours for just oil and filter change , tyre rotation and wheel alignment. Those who came after me ,their cars are ready within 45 mins. I can see my car is ready and parked for pickup and no bo More

by amar.patel43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Stone Mountain Nissan responded

"Thank you for bringing this to our attention. We apologize for the wait time and lack of communication. We'll make sure to improve our efficiency and customer service. Your feedback is greatly appreciated and we hope to have another chance to serve you better." #customerexperience #continuousimprovement

July 08, 2025

I was impressed with the customer service. The staff was professional and attentive to our needs. More

by 2leegit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 07, 2025

I appreciate the dealership for honoring their word! Great Job! Customer Service was good, and I will be back for every maintenance ordeal according to the schedule. More

by Pat1005
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2025

Mr. Brady and everyone else was so helpful and kind! They got me in a great vehicle when I didn’t think it would be possible! Thank you! More

by melissajspence14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2025

Darius was patient and attentive to my wants and needs. He went the extra mile to ensure I was happy my purchase and all of my wants and needs were met. More

by Moncurry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
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Jul 10, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

Very welcoming, the inside was clean and the waiting area was very much accommodating. The staff are all exceptionally friendly. More

by galicia.helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 07, 2025 -

Stone Mountain Nissan responded

Hi Helen, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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