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Stone Mountain Nissan

Lilburn, GA

4.6
2,841 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,841 reviews

September 25, 2023

I received excellent customer service. This location gave me a timeframe for my service and they completed my service before time. I will continue to have all my services at this location More

by Perrishajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
September 23, 2023

I went for an oil change last week and now my car is saying that I’m overdue. I noticed that the sticker wasn’t changed either. Someone was neglectful and now I will have to go up there AGAIN to get thi More

by Niambi Omolara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Shayna Keyes
September 18, 2023

It is convenient for us this dealer ship, due to the good service we bring all our 4 vehicles to this dealership More

by GSA888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Kathy Acosta, Carroll Braddy, tanzeel Shahed, Eric Campbell, Shah Razaye
September 17, 2023

Marquez did an amazing job assisting us. He listened to all of my concerns and found the perfect vehicle for me! More

by madelyndavis2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
September 16, 2023

Heath is a excellent advisor and always looking out for me and all of my vehicles More

by FRANKLEN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
September 14, 2023

I wanted to give 0 stars at first due to the fact that when I went for an oil change, the technician did not tighten my oil drain plug all the way and my vehicle leaked oil. What made me give a 5 star rat More

by NIKKI_MULLINS512
Recommend Dealer
Yes
Employees Worked With
Patrick planchon
September 14, 2023

The sales and finance department were very helpful and knowledgeable. The caring approach made the process very easy. More

by DVLEBLANC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

it's been over a month since I purchased my car and i am still waiting to get the bumper cover on my 2018 Rogue repaired. I have dealt with both the used car manager and a gentleman named TJ who handles the More

by kearnsp52
Recommend Dealer
No
Employees Worked With
TJ and the used car manager.
September 09, 2023

Take too long to do an oil change, without them topping off or changing any tires for rotation. Paperwork says they top off fluid but they only top off windshield fluid. More

by BARBARASSDIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New management
September 07, 2023

The Personal and staff and service was outstanding. Thanks for your service. Everyone Was Professional. More

by tonylcherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee, Kathy Acosta, Ricardo Shepherd, Antionio Smith, Eric Campbell
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