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Stone Mountain Nissan

Lilburn, GA

4.5
2,137 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,137 reviews

August 02, 2021

Service was excellent and professional. Heath gave me details about the services being performed and gave me a timeframe for the wait. Thanks for honesty, professionalism and Quality service! More

by ERIKMILLERMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 02, 2021

It was a great experience from the salesman to service. l had a great time and l am happy with my car. Micheal was very professional and helpful. Thank you to Nissan Stone Mountain. More

by CHIMEJUDITH05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy who kept me company until l was attended to and also after the sales service the car.
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2021

Heath Wages and his team are superb. He always takes care of all of my nissan needs. Excellent customer service and professionalism with class. He is the ONLY person that I will let service my car. More

by tsedwards2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. H Wages
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2021

Service manager was prompt and courteous. The timing for the service was excellent I would recommend Nissan to my friends. Needs to update car selection More

by ROBSAINTSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi Robsaintss, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 31, 2021

Brad was excellent sales person as always, and he's my only reason for returning to Stone Mountain Nissan. I only wish I could have gotten a lower payment. But still excellent customer service from Brad. More

by SUESAM14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 31, 2021

KG ELLSWORTH IS A KIND, KNOWLEDGEABLE PROFESSIONAL WHO HELPED ME OUT & WAS VERY THOROUGH. MY PATHFINDER IS BETTER NOW and is a great car to drive More

by louism37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Your service department is extremely well managed. You always deliver superior quality, no unnecessary waiting for your vehicle to be ready. You are very respectful of your customers time. More

by HEICHELB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KG in Service Department
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 27, 2023 -

HEICHELB responded

EXCELLENT

July 30, 2021

Heath Wages always makes sure I have a great service experience. Above expected! Was able to work me in today, didn’t have lot of time. More

by LARRYCAROL68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 30, 2021

What Can I say KG is back!!! My car was serviced easy breezy. No issues. This is what true customer service looks like. KG is knowledgeable, friendly and sincere. The best thing that ever happened to Sto More

by GMAE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I forget the name of the young man that drove me home and back to the dealership. He was a safe driver and pleasant.
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 29, 2021

Eric was super amazing! He assisted, listened, acknowledged and accomplished the sale. The pricing could have been better, but I purchased the vehicle solely because of him. It is refreshing to se More

by IHDEWINDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

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