Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stone Mountain Nissan
Lilburn, GA
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,856 reviews
September 21, 2022
I haven't been mislead not once in dealing with them. They are thorough and keep you informed on any problem they come across before they start working on your car and they leave it up to you to make the They are thorough and keep you informed on any problem they come across before they start working on your car and they leave it up to you to make the decision if it's something to be concerned about at the time. I feel that the labor is steep knowing that the technician aren't manually removing the parts but it is what it is. I will take it back for more repairs. More
by Miss Wilson
Verified CustomerEmployees Worked With
Dakyre (DJ) Jones
September 20, 2022
This location is close to my home. I always get good, honest service here. Professional service with a smile. I always get good, honest service here. Professional service with a smile. More
by N/A
September 19, 2022
Clean, comfortable, everyone was very polite, service was timely, KG was very knowledgeable, I missed seeing my salesman Patrick so I will need to return soon.. timely, KG was very knowledgeable, I missed seeing my salesman Patrick so I will need to return soon.. More
by 123shodge@gmail.com
Employees Worked With
KG
September 19, 2022
Fast, efficient, friendly and timely service. Check in and check outs were quick. Price discounts offered. Overall a pleasant experience Check in and check outs were quick. Price discounts offered. Overall a pleasant experience More
by MOHANPADMANABHAN
Employees Worked With
Falude Jpnes
September 17, 2022
A lot of things could have went better honestly. First, would be selling me a car and not telling how much I would be paying after 72 months. Over 56k is ridiculous to be paying for a car that’s not First, would be selling me a car and not telling how much I would be paying after 72 months. Over 56k is ridiculous to be paying for a car that’s not even worth $25,000. I sat in that dealership and received a car that did not receive an oil change or air filter changed. I have the pictures to prove it as well. The fact that I came the next day for those services and the dealership only did one task by “mistake” is also outrageous. The defoggers does not work on the windshield because it’s covered with some type of residue that needs to be washed off. Something else that should have been covered when Nissan detail the car for you. Yawl ran my credit 6 freaking times! If I waited 5 more minutes my score would’ve been checked at a total of 10 times if I didn’t lock my credit. There’s no way my credit score was 650 and yawl want me to make $780 monthly payments. My family been with this Nissan for almost 10 years now. I bought my first car from this Nissan, and this Chevy Malibu will surely be my last. I’m not about to pay you guys to fix problems that I’m noticing that should have been fixed before you sold me the car. Thank you for your time and I’ll be sure to not refer anyone here anymore. The last deal with “just put $125 down and you drive off the lot with a car” aren’t helping people, this is definitely robbery under these people noses. That commercial is just to reel us in knowing it’s a lie. More
by Samsonflavius
Employees Worked With
Eric Campbell
