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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,845 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,845 reviews

August 22, 2022

KG has wonderful Customer service. He is always very respectful and courteous. Great time efficiency! More

by STASSABRADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 25, 2022 -

Stone Mountain Nissan responded

Hi Stassabradley, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 22, 2022

They could offer coffee while we are waiting. Especially when we arrive 7:30 am More

by Msangful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No, Kathy Acosta
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Aug 25, 2022 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 21, 2022

Terrible service and deals. . all the used cars are over priced. I will not go back this to dealership More

by Ceichelberger10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris , Ricardo Shepherd
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August 19, 2022

I have been coming to this service center for at least 15 years and they always been friendly and make sure my car is up and running. One person in particular, KG, always keeps me up to date on my vehicle’s More

by ABURBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth “KG” Ellisworth
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Aug 23, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2022

Wanted tires rotated and balanced. Did not happen. Want air filter changed. Did not happen. I assume oil was changed but windshield sticker still reflects last oil change. More

by PHILKILGORE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea who service rider was
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August 17, 2022

My first time at Nissan, overall atmosphere very professional, friendly and helpful. Short wait time and satisfied. More

by Mattie.hughey
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hi Mattie, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

I needed a oil change and KG always try to get me in and out. More

by sdmosley7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2022

Always the best when dealing with Heath Wages! He always reassure me and goes over and beyond with his service to my vehicle. More

by toni36
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2022

They did a great job on my car. They kept you in the loop about your car. More

by Vanessa.lee1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Aug 18, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2022

Always have great service and it’s feels like family when I’m there. Will forever come here More

by Rb556707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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