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Stone Mountain Nissan

Lilburn, GA

4.6
2,838 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,838 reviews

August 11, 2022

Most efficient team to service my car, from start to finish. Superior service! Yes, excellent! More

by SANDY7261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Carroll Braddy
Aug 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 11, 2022

Service was great and I will use this service center next time my car needs servicing. More

by CATHERINEMASON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Eric Campbell, Shah Razaye
Aug 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

August 11, 2022

The process of purchasing the vehicle with Patrick Facey was pleasant and enjoyable. The supply of vehicles was very limited, but the sales manager Ricardo found the vehicle we needed and the rest is histor More

by CREOLE10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve White, Ricardo Shepherd
Aug 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

August 09, 2022

Once again, KG took care of our needs. ALWAYS answers and responds to our calls, and gets us in and out..and NEVER withholds what's needed to be done for our vehicles. More

by kmcjr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2022

I always have a great experience at this dealership. They are very professional and very courteous. More

by ANNETTE.TAYLOR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Great dealership. Kenneth Elsworth was extremely helpful. I’d give him a raise if he was working for me. Overall, the experience was a pleasant one. More

by ILMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Elsworth
Aug 12, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 09, 2022

Completed my oil change in timely manner. Was pleased with the outcome. I will be back. More

by M_MARCEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name
Aug 12, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

August 09, 2022

I enjoyed the whole buying process. The salesman, finance team and everyone else were very helpful. More

by DUANEADAMS2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
Aug 12, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2022

I recently Bzpurchased a 2018 dodge ram and after pulling off the lot noticed that it had a bald passenger side rear tire. I contacted the dealership regarding my experience and did not get a return call More

by marc.gonzales
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
August 08, 2022

My experience at stone mountain Nissan was excellent great customer service my service representative Mr Heat wages was very prompt and accurate with explaining step by of the process fast and reliable More

by SHABROWNGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy
Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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