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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,816 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,816 reviews

July 14, 2022

Being able to get seen without an appointment was good. It was a little expensive, but I’m glad the car is taken care of. More

by DORIS.RAGLAND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Jones
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Jul 15, 2022 -

Stone Mountain Nissan responded

Hi Doris, thanks for the four star rating. Here at Stone Mountain Nissan we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

July 14, 2022

They need better mechanics! It took them a week to review and give me an estimate for repairs. I agreed and they were wrong! The repairs they did didn’t solve the problem! I pai More

by PEARLEE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath
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July 13, 2022

I appreciate heath so much. he’s the best consultant at the stone mountain nissan More

by EMANIB98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Report | Print
Jul 15, 2022 -

Stone Mountain Nissan responded

Hello, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 13, 2022

Good costumer service, and great work. Stone Mountain NISSAN Driving Force . N I S S A N More

by JAKH4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith, Shayna Keyes, Shah Razaye
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Jul 15, 2022 -

Stone Mountain Nissan responded

Hello there! It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 12, 2022

Love Stone Mountain Nissan. Very professional and knowledgeable, always receive great customer service whenever I have my car serviced. More

by ANNETTEBENEFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Jul 14, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 12, 2022

Service Advisor, Heath Wages was very knowledgeable and courteous. He explained in detail future recommendations that’s needed on my return in servicing my vehicle. I asked if this was an urgent situation More

by JWHITE0830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 14, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 11, 2022

Hasan was Excellent in provided service for my Maxima. I will definitely use him as a Service Advisor for my service needs in the future. More

by dfrost9469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan
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Jul 11, 2022 -

dfrost9469 responded

Stone Mountain Nissan provided professional advisement and quality service for My car. I recommend them

July 09, 2022

Hassan made sure everything was good and was extremely patient! He was very attentive and it was obvious that my statisfaction was his ultimate goal! More

by REDNINa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 09, 2022

I haven't visited this dealership in a long while. My last visit was not pleasant. I didn't think Nissan took ownership for the problem. On yesterday however, my Service Advisor Jonathan Adam's provid More

by BRYANMARVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 09, 2022

Always love the customer service when I come to the dealership, it's almost like your part of a family. More

by CRAIG.COOLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Report | Print
Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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