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Stone Mountain Nissan

Lilburn, GA

4.5
2,807 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,807 reviews

June 03, 2022

Very good customer service starting as you pull in. Greeting is excellent and my advisor is awesome More

by olive_joachim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Jun 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 03, 2022

Longer wait time, incomplete job that I have to go back for a second time More

by TOPOH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
June 02, 2022

The atmosphere is always warm and friendly when I bring my vehicle in for service. The staff is great and everyone knows their job assignment. Looking forward to my visit More

by BEEWHITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 02, 2022

Excellent customer service. Wait time is appropriate for work done. Waiting area and bathroom was clean. More

by CLAYPRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2022

The salesman (Mike) was very knowledgeable, yet he was not pushy at all. He even shared tactics that other dealerships and salesmen use. We bought our car in record time, and the deal we wanted was made f More

by wyattnikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 29, 2022

Worst place for service they always bait and switch. Tell you it's going to be one price at the start then it's completely different at the end. Even texted the same price as discussed at the start but More

by rahimkabani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember service member
May 29, 2022

Great Service…Rep was very informative & helpful…And we were given complimentary key fob protectors…(: More

by Mr. Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
May 31, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 29, 2022

Great customer service. I was kept informed of the service and time of completion for my vehicle. More

by allcaringtogether
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Shayna Keyes
May 31, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

Great place to take my car to. Quick and dependable service and friendly staff! Stone Mountain Nissan, your one stop service and repair dealership! More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob White, KG, and Heath Wages
May 28, 2022 -

Dennis responded

Wouldn't go anywhere else!

May 28, 2022 -

Dennis responded

Love this place

May 27, 2022

Heath Wages is a great Service Advisor. I trust him and the technicians to always deliver as promised. Heath is very professional and courteous! More

by SANDRAKING43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 27, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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