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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,801 reviews

May 20, 2022

They inspected whole vehicle broke down everything to me so that I can understand what was wrong with my car and got the work done quickly More

by KHALIQAH1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

Heath Wages is the best Service Manager. Never oversells you on things you don’t need, but makes sure your vehicle is running in top shape. I drive an hour for the best service with Heath at More

by MOEINGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages; Service Department
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May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

I was able to get service the same day I called. My service rep helped me determine the most important services I could complete within my limited budget. More

by neilda.mott
Recommend Dealer
Yes
Employees Worked With
Oops! Sorry I forgot his name. Great service though
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May 20, 2022 -

Stone Mountain Nissan responded

Hi Neilda, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

Service center was Great! Especially DJ! He was very knowledgeable, kind and nice to me! More

by BLACKSCORPIONENTINC93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ , in service gets 5stars!
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May 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 19, 2022

The dealers were very polite and professional. I felt very welcomed and valued as a potential customer. More

by jar202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2022

They were prompt and courteous. They were also very knowledgeable and tentative to my concerns More

by trimeca_wilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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May 19, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

Appreciated that our sales guy wasn’t too pushy and made sure we were happy with the car we choose before they talked financing. Very pleased with Shah’s customer service and we walked out with a great car! More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Razaye
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May 19, 2022 -

Stone Mountain Nissan responded

Hello Tyler, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

There is an interior defect in the car that I hope will be taken care of once I pick up the car on Friday…. More

by wharper125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (678) 971-3361 so we can work to make this right. We hope to speak with you soon.

May 17, 2022

I had to return my car back because it was leaking oil after oil change More

by JERMAINEBASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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May 18, 2022 -

Stone Mountain Nissan responded

Hi Jermainebash, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at (678) 971-3361 to speak to our manager directly.

May 16, 2022

I got taken for a ride a Stone Mo I ntain on Friday and not in a car More

by GORDON_THINDIWIA
Recommend Dealer
No
Employees Worked With
service tech, Kathy Acosta
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