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Stone Mountain Nissan

Lilburn, GA

4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

May 22, 2022

Very professional, very knowledgeable, Great customer service, very thorough keep you in form on what's going on then then assist you to your vehicle More

by BONITA.GADLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan service advisor
May 24, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 21, 2022

This dealer keeps sending me text spam after I told them to stop. They have never worked on any of my vehicles. This rating is solely on their seeming inability to control their own technology. STOP SENDING More

by GMC_owner_22
Recommend Dealer
No
Employees Worked With
Jonathan Adams, Don Riley, Shayna Keyes
May 21, 2022

I was will really impress by the staff and services provided. I will definitely be back again. More

by MARKARTIS185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
May 23, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 20, 2022

Service waiting area small and no free coffee. People were very nice and helpful. Quick service. More

by groskopf03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
May 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2022

KG was my service advisor. He scheduled my appointment and he told me exactly what time my car would be ready. I always use SMN to service my car. More

by KTSTOVALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KG
May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

They inspected whole vehicle broke down everything to me so that I can understand what was wrong with my car and got the work done quickly More

by KHALIQAH1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

Heath Wages is the best Service Manager. Never oversells you on things you don’t need, but makes sure your vehicle is running in top shape. I drive an hour for the best service with Heath at More

by MOEINGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages; Service Department
May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

I was able to get service the same day I called. My service rep helped me determine the most important services I could complete within my limited budget. More

by neilda.mott
Recommend Dealer
Yes
Employees Worked With
Oops! Sorry I forgot his name. Great service though
May 20, 2022 -

Stone Mountain Nissan responded

Hi Neilda, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

Service center was Great! Especially DJ! He was very knowledgeable, kind and nice to me! More

by BLACKSCORPIONENTINC93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ , in service gets 5stars!
May 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 19, 2022

The dealers were very polite and professional. I felt very welcomed and valued as a potential customer. More

by jar202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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