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Stone Mountain Nissan

Lilburn, GA

4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

May 11, 2022

My experiance began when I made the call for an appointment. The recepiantest was very pleasent and my wait on the line was not long before I was connected. Upon arrival I was greated and I was qui More

by NISSILORRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Adams: if his name were on the list I would rate his service with a 5 star
May 13, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 11, 2022

above and what i was expecting from them they were friendly and very helpful and got things done quickly an as painless as possibly i would recommed them to every one More

by JASONSNEED61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shann stewart
May 13, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 10, 2022

Reliable, friendly, quick service. Good to have the same reliable service with KG for the last 12 years. KG and the Nissan team keeps my 12 year old truck safely on the road. More

by Ceceile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
May 12, 2022 -

Stone Mountain Nissan responded

Hi Ceceile, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 10, 2022

I don't think I've ever been to a dealership that was so polite and courteous. My car buying experience at this dealership far exceeded my expectations. Chris Collins gave me and my wife noting less than ex More

by TRACY.JONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collins , Jeremy Lee
May 12, 2022 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

May 10, 2022

The salesperson, Mike, was extremely helpful, polite, courteous. I was extremely pleased with my experience at Stone Mountain Nissan. I also received phone calls from Shayna prior to my arriving to the More

by BJTALBERT2911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eneh "Mike" Arinzechuk, Shayna Keyes
May 12, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 09, 2022

First dealer that charges for coffee and doesn't vacuum or wash your vehicle when complete with the service you paid for. For charging premium rates you would think more attention to detail would be render More

by MARLEY.RYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATH... I'D GIVE 5 STARS IF I COULD
May 09, 2022

Clean waiting room & facilities for customers. Good selection of snacked and beverages available for purchase and complementary. More

by sheliai2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 10, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 08, 2022

I arrived early but they still took my car back and I was out quickly. More

by jwynnseventy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance , Don Riley, Shayna Keyes
May 10, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 07, 2022

ALWAYS GREAT SERVICE THANK YOU. Your give me what I need and I'm thankful! More

by MSVERCHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Apr 12, 2023 -

MSVERCHELE responded

Thank you for always having exceptional service. I'll be with the Nissan Family for a long time time.

May 04, 2022

Customer service was great! DJ was very pleasant, waiting area perfect for doing a little work while I waited and I was out in no time. More

by JKC05212
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
May 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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