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Stone Mountain Nissan

Lilburn, GA

4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

June 14, 2025

The staff there are helpful , curtious, and knowledgeable. I like the glass windows at services. More

by S.Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

Very professional and easy to work with. Would recommend this dealership to customers in the Atlanta area. More

by tw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quint Mason
Jun 16, 2025 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

June 12, 2025

Service technician was helpful and communicated with me as the repairs were being done. I have only serviced my car at this dealer since I have owned it More

by LILHUG2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kae
Jun 15, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Service this time was not good. Poor customer service and the representative did not take into consideration what I asked them to do in the beginning More

by Shanley4283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jun 15, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you would like to discuss your experience in more detail, please give us a call at (470) 467-4394 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

June 12, 2025

I don't like working with Heath the service advisor. He shows no empathy and very rude. They forgot to put on my gravel protector and did not call me to let me know that it was missing. If I didn't go u More

by fowlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
Jun 16, 2025 -

Stone Mountain Nissan responded

Fowlins, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

June 12, 2025

Called ahead and they got me in right away. They are always very helpful! They represent the dealership very well! More

by SDWADE80
Recommend Dealer
Yes
Employees Worked With
Heath Wages and the mechanic was Barry both of them are excellent!
Jun 13, 2025 -

Stone Mountain Nissan responded

Hello Sdwade80, thank you; we appreciate your feedback!

June 11, 2025

Our saleman, Michael Eneh listened to what we needed and helped us get the right vehicle. He was great. More

by LJHBOOKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Stone Mountain Nissan responded

Hello Ljhbooks, thank you; we appreciate your feedback!

June 11, 2025

Not good not professional Poor customer service wait time is not good No Poor customer service More

by Corouthersl
Recommend Dealer
No
Employees Worked With
Idk to much
Jun 14, 2025 -

Stone Mountain Nissan responded

Corouthersl, we truly appreciate your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (470) 467-4394 so we can make your experience a positive one.

June 11, 2025

My service was great Mr. Carroll Braddy did a amazing job i would send my family and friends More

by bobbiereeves09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Stone Mountain Nissan responded

Hello Bobbiereeves09, thank you; we appreciate your feedback!

June 10, 2025

I really like the Nissan Rogue the way it shape the research I did on the vehicle. Although when I found out for the 2015 there were known issues with the transmission but I was not notified that was a More

by Lybryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!