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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,792 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,792 reviews

May 02, 2025

Paid for them to fix a part of my car that part fell off the next time I was driving it they would not a refund More

by Vanper5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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May 05, 2025 -

Stone Mountain Nissan responded

Vanper5000, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at 678-252-3100 X3028 Heather Harrell so we can make your experience a positive one.

May 02, 2025

One of the best experiences I've ever had in purchasing a vehicle. To the GM SHAUN THANKS FOR THE SPECIAL ATTENTION More

by RENNIBO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 02, 2025

He was great, respectful and answer all my questions cannot ask for a better person to deal with my car More

by vigirl40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2025

Thank you Mike Carter and Steve for your help. I appreciate you guys staying longer to ensure I was satisfied with my purchase. I’m in the sales environment and I really appreciate these type of a More

by Ihilariobarinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Carter
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May 03, 2025 -

Stone Mountain Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

I have 3 Nissan cars and I have them all serviced at Stone Mountain Nissan. None of them were purchased at Stone Mountain Nissan. We bring our cars to Stone Mountain because of KG. He is an exceptional More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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May 03, 2025 -

Stone Mountain Nissan responded

Mb, we're so glad that we were able to go above and beyond your expectations!

May 01, 2025

He is very knowledgeable and takes his time explaining details with my car. KG is very thorough, and he's extremely knowledgeable and takes his time explaining details with my car. More

by ANNETTEBENEFIELD
Recommend Dealer
Yes
Employees Worked With
KG
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May 03, 2025 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2025

Excellent and knowledgeable customer service. Speedy service, always on top of your maintenance reminders and recommendations More

by FELICIASTEWART24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
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May 01, 2025 -

Stone Mountain Nissan responded

Hello Feliciastewart24, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Excellent customer service The customer service representative was well informed and gave excellent recommendations to getting favorable service satisfaction More

by mcfa1752
Recommend Dealer
Yes
Employees Worked With
Kay
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May 01, 2025 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Everyone at the dealership is very professional and attentive to the customer's needs. Stone Mountain Nissan has a great team. They advise of any additional services needed but they don't pressure you. More

by Keisha Lewis
Recommend Dealer
Yes
Employees Worked With
KG is my service representative
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Apr 30, 2025 -

Stone Mountain Nissan responded

Hello Keisha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2025

Everyone at the dealership is very professional and attentive to the customer's needs. Stone Mountain Nissan has a great team. They advise of any additional services needed but they don't pressure you. More

by Keisha Lewis
Recommend Dealer
Yes
Employees Worked With
KG is my service representative
Report | Print
Apr 30, 2025 -

Stone Mountain Nissan responded

Hello Keisha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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