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Stone Mountain Nissan
Lilburn, GA
2,796 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,796 reviews
December 12, 2021
It’s been a while since I’ve been there and I can see a big difference. Last time I waited for hours and people weren’t that friendly. I like the new guys in there now. I was in and out. Everyone was nice big difference. Last time I waited for hours and people weren’t that friendly. I like the new guys in there now. I was in and out. Everyone was nice and professional. DJ was exceptional! Whatever changes were made, keep it up! I think my experience would have been better if I had a complimentary car wash. More
by DARSHALL.MCMILLER
Verified CustomerEmployees Worked With
DJ
December 09, 2021
Service was done timely and was given with excellent customer service. I will return in the future. customer service. I will return in the future. More
by BETTYLEE1516
Employees Worked With
Other Employees :
Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Antionio Smith
December 06, 2021
The service was Fast and Efficient! Heath is always accommodating & knowledgeable. Having a free oil change was the icing on the cake. Thanks Heath you are the BEST! accommodating & knowledgeable. Having a free oil change was the icing on the cake. Thanks Heath you are the BEST! More
by VDERICO01
Employees Worked With
Service Dept. Heath Wages
December 05, 2021
I called and explained to KG what was going on. He said I could bring my car there now and get it looked at. Great customer service and knowledgeable about the service I needed. He even allowed me to use a c could bring my car there now and get it looked at. Great customer service and knowledgeable about the service I needed. He even allowed me to use a coupon that helped out my overall bill. I will be returning with any other service needed. So thankful to have a service manager available when you need them. Thank You! More
by JM
Employees Worked With
Kenneth G.
December 03, 2021
Brad provided the best customer service. He sold me a beautiful Nissan Rogue 2021 and I love it. He worked with me until he made sure I was happy. After the sale he reached out on thanksgiving and wished beautiful Nissan Rogue 2021 and I love it. He worked with me until he made sure I was happy. After the sale he reached out on thanksgiving and wished us the best! Great salesman. More
by MLESTER_30
Employees Worked With
Brady , Carroll Braddy
December 02, 2021
I was deceived and deprived of the opportunity to decline service due to the fact that I was not asked whether I wanted to pay more than the estimated price for tires and alignment service due to the fact that I was not asked whether I wanted to pay more than the estimated price for tires and alignment More
by SPAULDI1
Employees Worked With
Arthur Ramirez’s replacement
