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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,801 reviews

September 30, 2021

Very fast and friendly. Hassan helped me, kept me up to date about the status of my car More

by DSHARIEL2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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Oct 04, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

Staff is generous and helpful, service is always good and done right all the time More

by CHRISTIANH27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Sep 30, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Thank you again for the great review! Until the next time we meet, take care!

September 28, 2021

Great, prompt service! Heath answered all of my questions. I truly appreciate the stellar customer service I received! More

by WDLEAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Sep 28, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2021

I had a 7:30 am appointment and didn't leave until 11 am, very disappointed with the time it took to replace a battery and get oil change. More

by KENNYSKYWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tierra
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September 28, 2021

Did do a great job in a timely manner Very professional places very clean Would recommend to others More

by BOAT15FOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Sep 29, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

September 28, 2021

Had above expectations service during the process of buying a car at this dealership. Salesperson, manager, finance all worked coordinated and fast and listened to desires so I could finally get the ca More

by Docholliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Doug, Jeremy Lee
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Sep 29, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 27, 2021

Great service as usual. HEATH and Barry are always taking great care of my car. More

by DETRICK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Sep 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2021

Send out coupons for one price but once you get there, doesn't honor it. More

by LESIASULLIVAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hassan Turner
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September 24, 2021

Always get excellent customer service. My car was repaired as promised. Very happy and pleased. More

by DIANESWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Service Department
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Sep 25, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2021

Fast and friendly service. They even pick me up to get car back. Awesome sauce More

by BENHILLWORLD4090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kg. And van driver awesome people
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Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

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