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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,803 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,803 reviews

September 18, 2021

Awesome service compared to other places! Deals are outstanding! Dont believe the MYTH-Ask your dealership service before dealing with a mechanic! Might be worth your Time and Your Money More

by UBRMED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Richard White!
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Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Stone Mountain Nissan. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 17, 2021

KG is a professional. He greets you with a smile, listens to your issues and concerns about your vehicle and assures that all services provided were complete and thorough. More

by MAMMCKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG)Ellsworth
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Sep 23, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

September 16, 2021

The service department captured all my issues, investigated issues and provided workable options to resolve issues. They also kept mw informed of the progress and time spent was great. More

by AMIKESUMAILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi Amikesumaila, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

First time coming to their service dept and it was excellent! I was nervous, being a first time Nissan owner, but they were pleasant and helpful, and even went ahead and fixed a recall I had on the v More

by MORGALLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tierry Braddy
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September 15, 2021

First time coming to their service dept and the staff was very pleasant and thoroughly explained what was going on with my vehicle. More

by JKC05212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 15, 2021

I had to keep calling the service department for an update on my vehicle after asking after asking for a callback when my vehicle would be ready. More

by BILLIEARCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiera
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hello, we strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 15, 2021

I like the service that I got when I brought my Nissan Sentra I would go back More

by JESUSCAMIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Woodward
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

September 14, 2021

Service is real quick, only thing is battery inspection was not done and that can happen you know...I was satisfied overall... More

by David Alexa
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hello David, we appreciate you taking the time to leave us this feedback. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 14, 2021

Thank you for servicing my Nissan rogue You guys are awesome and amazing. Believe this or not You guys are less expensive than my mechanic...and I am still trying to figure out why More

by UBRMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We look forward to your next visit! Take care!

Sep 16, 2021 -

UBRMED responded

With all that is going on in the world, and how we are taught to take our vehicles to other places other than the dealership and or company you bought it from (to save money)-It is awesomely refreshing when you can take your vehicle to your preferred dealership : Nissan : and get both great prices and great service....from the top of the management throughout the entire establishment! Actually I am looking forward to buying my next vehicle in a couple of years...It will be from Nissan!

September 14, 2021

Very friendly. Communicated well about repair and kept me updated . Shuttle service to work was very helpful More

by KFLANIGAN183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Sep 15, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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