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Stone Mountain Nissan

Lilburn, GA

4.6
2,912 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,912 reviews

July 15, 2025

Stone Mountain Nissan stands behind their work. I had a complaint and they made the repair right away without overcharging me. Now I am all set. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 17, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If there's anything further we can do for you, we are happy to help!

July 14, 2025

Service Tech was very laid back but professional and apologized for the long wait. I can respect the honest communication. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

July 14, 2025

I had a great experience at the dealership. Price Moore was super helpful and nice! More

by yshuford3256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We do hope we can be of assistance in the future. Take care!

July 14, 2025

Great customer service, was greeted time I pulled up. Heather, made sure that I had everything out of car that I needed. More

by adangieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 14, 2025

Everything at this location was on point. .. customer service was great. No complaints will return More

by noralewis2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

All I can say is everything was great everything was fast and not a pain. Went to go trade in an older Rogue a 2022 be exact. And got a 2025. And it didn't take as long as I thought it would. Everybody was g More

by CEDRICK.LUSK0308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

Carroll Braddy has always done his best for me and I appreciate his efforts working with me More

by dlee72598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

July 10, 2025

The customer service is excellent, and the environment is very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patr More

by tsedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Ellsworth (KG)
Jul 12, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

July 10, 2025

Work done properly, nice facilities. Heath, the adviser, is simply the very best! Only wish is that it’d be cheaper! More

by MICROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 12, 2025 -

Stone Mountain Nissan responded

Hello Microg, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

Taking 3 hours for just oil and filter change , tyre rotation and wheel alignment. Those who came after me ,their cars are ready within 45 mins. I can see my car is ready and parked for pickup and no bo More

by amar.patel43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Steed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Stone Mountain Nissan responded

"Thank you for bringing this to our attention. We apologize for the wait time and lack of communication. We'll make sure to improve our efficiency and customer service. Your feedback is greatly appreciated and we hope to have another chance to serve you better." #customerexperience #continuousimprovement