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Stone Mountain Nissan

Lilburn, GA

4.6
2,838 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,838 reviews

November 01, 2024

Very happy with my purchase at Nissan Stone Mountain. I will be sending you guys plenty of service. Thank you for going above and beyond! More

by RONITAMAD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Eneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 31, 2024

Very professional and quick service. I will never go get my car looked at anywhere else More

by Shaunixe
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Stone Mountain Nissan responded

Hi Shaunixe, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 31, 2024

Brad was fantastic. We had to leave a few days earlier due to lack of time. He allowed us to walk out without any pressure. When we went back several days later we picke More

by CHEFDT404
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brad
Nov 05, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 30, 2024

The advicer was good at explaining everything that was done and making future service suggestion and pricing More

by KOPELO1
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Recommend Dealer
Yes
Employees Worked With
Service people were very good and helpful
October 29, 2024

Our car buying experience was very nice. Mr. Facey was very professional, knowledgeable and friendly. Out of all my years of purchasing cars, he was the best salesman. More

by SIMMIE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Mr. Fryar, and Jerry the technician., Shayna Keyes, Richard Polk
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

October 29, 2024

Patrick Facey is very knowledgeable & , attentive, and extremely professional.. He makes everybody feel accepted & comfortable. I have observed him since 2017. He is always dressed really nice. More

by lynettesatterwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in the finance dept. is professional.
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 28, 2024

I have always gotten excellent Costumer Service! Turely miss LS… Herman StukesJr. 600 Warm Springs Court, Loganville, Ga. More

by Stukes1954
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Recommend Dealer
Yes
Employees Worked With
Service Department!
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

I’ve been receiving service from this location since 2014; My rep Heath has been providing outstanding services for me; it’s all about the customer service for me. More

by DUDLEYGAIL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Heath Wages
Nov 01, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

They take care of you when you go, I had no problems very goody service More

by DLTAYLOR1413
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
Oct 31, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

My Service Technician, Chris, was very timely, professional, knowledgeable and care about the primary reason why I had brought my car into the Service Dept. He answered all of my concerns and may More

by footsjr1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter: 5 Star Service
Oct 31, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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