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Stone Mountain Nissan

Lilburn, GA

4.6
2,858 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,858 reviews

July 29, 2024

I question the integrity of this dealership. Stealing and lying is unacceptable and I will never come back. More

by Mellayella57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Wages
July 28, 2024

Customer service is top notch with excellent communication. I received timely call backs. KG assisted me with everything that I needed to have my car properly serviced. Will definitely refer oth More

by annettepitts945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K G Ellingsworth
Jul 31, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 28, 2024

This was the best dealership experience I have had in years. Everybody was nice fast and professional. I love my car. And they are so consistent. More

by CHINALEE.TM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd williams
Jul 31, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 28, 2024

I have been coming to the Stone Mountain Dealership for over 20 years and my salesman has always been Mr. Carroll Braddy. Mr. Braddy is passionate and very knowledgeable of what he does. I truly apprecia More

by ASPERKINS.LP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Jul 31, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 28, 2024

My experience at the dealership was pleasantly rewarding. Mr Owen’s was professional and help me purchase my 2024 Nissan Kicks. He told me he would be able to put me in a car and he delivered. I will highly More

by dudley.mikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 27, 2024

The service was good. The only thing was that it was a bit long and I had an appointment. Other than that, service was excellent. More

by SNLOVE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 29, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2024

Everything went well can’t complain. I will definitely be recommending stone mountain in Nissan to friends and family and keep up the good work guys and hopefully we could do business ag More

by BOLTONRONALD1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 26, 2024

My experience with Stone Mountain Nissan is always great. I rarely wait longer than promised. My service advisor Kay always ensures everything is checked and explains and provides options for any additional More

by INAJENKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Jul 27, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

My experience was great at Stone Mountain Nissian. Sales representative was knowledgeable and consumer service was great. I would shop there again. More

by ALYSSAMILSAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

July 25, 2024

Took me almost 5 hours to get a oil change and a tire patch. The tire patch was $50 although the tire shop less than a mile away charges $10. Not sure why I would come back for any service work here. More

by cmcduffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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