Stone Mountain Nissan - Service Center
Lilburn, GA
2,401 Reviews of Stone Mountain Nissan - Service Center
The customer service is excellent, and the environment is very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patr very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patrick from sales always checks in to see if I am satisfied. More
Taking 3 hours for just oil and filter change , tyre rotation and wheel alignment. Those who came after me ,their cars are ready within 45 mins. I can see my car is ready and parked for pickup and no bo rotation and wheel alignment. Those who came after me ,their cars are ready within 45 mins. I can see my car is ready and parked for pickup and no body call me . I go and ask whether my car is ready or not, then they say yes your car is ready. Too much costly. Next time will prefer private agency More
I appreciate the dealership for honoring their word! Great Job! Customer Service was good, and I will be back for every maintenance ordeal according to the schedule. Great Job! Customer Service was good, and I will be back for every maintenance ordeal according to the schedule. More
This dealership is awesome. I've been dealing with these guys for over 6 years. And will continue to deal with them whether I'm getting something new or just servicing a car I've been dealing with these guys for over 6 years. And will continue to deal with them whether I'm getting something new or just servicing a car More
Other shops could not figure out the problem but stone mtn Nissan found the problem immediately. The car is s a 09 so the part was used, came up defective, and they replaced it immediately. Great cust mtn Nissan found the problem immediately. The car is s a 09 so the part was used, came up defective, and they replaced it immediately. Great customer service, and communication. Heath is awesome More
The customer service was great and the service technician was very knowledgeable. (Having a word minimum on a survey is ridiculous. This will not change how I feel about the dealership, but it is things lik was very knowledgeable. (Having a word minimum on a survey is ridiculous. This will not change how I feel about the dealership, but it is things like this that would make me want to give a bad score.) More