Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,415 Reviews

2,415 Reviews of Stone Mountain Nissan - Service Center

Sort by
August 07, 2025

Excellent customer service and the service manager is always helpful in explaining the problem and the best solution available for my safety and the preservation of the vehicle. More

by HELEN.SMITHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium in the service department
Report | Print
Aug 10, 2025 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 06, 2025

Was told I needed a starter but the starter was new and replaced a day before I brought the trunk in. More

by BMACD1953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Aug 10, 2025 -

Stone Mountain Nissan responded

We apologize for the inconvenience. Our technicians always strive to accurately diagnose and resolve issues. Please bring the car back and we'll further investigate and resolve the issue.

August 02, 2025

Heather and Jerry were the reason this was an amazing experience!! They were very caring and attentive!!😃😃😃 More

by darnellwenze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Stone Mountain Nissan responded

Hi , we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Brad was my dealer. I went in for an oil change and left with a new car, right More

by NICKEDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay & Heather
Report | Print
Aug 03, 2025 -

Stone Mountain Nissan responded

Thank you for choosing us for your oil change! We're thrilled to have helped you find your new car. Enjoy your ride and see you at your next service appointment! 🚘 #HappyCustomer #CustomerSatisfaction

July 30, 2025

I’ve been coming here since 2022 and so far I leave a happy customer. More

by LAKEERASHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

July 29, 2025

Great job as always . Love the customer service and heath is the best and the boss man is ok as well lol More

by RAJSHREE-RADHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Jul 30, 2025 -

Stone Mountain Nissan responded

Thank you for your kind review! Our team takes pride in providing the best customer service and we are happy to hear you love our team, especially Heath. We appreciate your continued support! 😊

July 26, 2025

My service was quick and professional. The atmosphere was calm. Checkout was easy. Thank you! More

by Aperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Stone Mountain Nissan responded

We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing quick and professional service in a calm atmosphere. Thank you for choosing us!

July 23, 2025

I was charged for work for when I brought my car in and the same problems are still there More

by WARRENBOHANON
Recommend Dealer
No
Report | Print
July 20, 2025

JG IS A REAL ONE shout out to him good work from him thank you More

by mdouglas015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JG Ellsworth
Report | Print
Jul 21, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

July 19, 2025

Once again I had a great experience with Stone Mountain Nissan. My service advisor KG is awesome. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jul 21, 2025 -

Stone Mountain Nissan responded

Hi, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

1
2
...
242