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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,411 Reviews

2,411 Reviews of Stone Mountain Nissan - Service Center

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July 20, 2025

JG IS A REAL ONE shout out to him good work from him thank you More

by mdouglas015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JG Ellsworth
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July 19, 2025

Once again I had a great experience with Stone Mountain Nissan. My service advisor KG is awesome. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 17, 2025

The dealership is always nice and clean with fr is endly staff. The coffee and water add a nice touch. It would be very nice to bring back car washing and vacuuming. More

by oreatherc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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July 17, 2025

I waited an additional 25 minutes after receiving notification that the work was completed. I then went to the desk for information. My car was sitting outside. The customer service and check out was More

by EMNDRSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
T.J. and Heath Wages
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July 16, 2025

All the workers from service to sales are very accommodating. Especially since I know seniors may be a little more challenging in understanding? More

by debozier249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali and Heath
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Jul 18, 2025 -

Stone Mountain Nissan responded

Hello, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 15, 2025

Stone Mountain Nissan stands behind their work. I had a complaint and they made the repair right away without overcharging me. Now I am all set. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 17, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If there's anything further we can do for you, we are happy to help!

July 14, 2025

Great customer service, was greeted time I pulled up. Heather, made sure that I had everything out of car that I needed. More

by adangieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 14, 2025

Service Tech was very laid back but professional and apologized for the long wait. I can respect the honest communication. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

July 14, 2025

I had a great experience at the dealership. Price Moore was super helpful and nice! More

by yshuford3256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We do hope we can be of assistance in the future. Take care!

July 14, 2025

Everything at this location was on point. .. customer service was great. No complaints will return More

by noralewis2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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