Stone Mountain Nissan - Service Center
Lilburn, GA
1,824 Reviews of Stone Mountain Nissan - Service Center
Stone Mountain Dealership employees are courteous, respectful and professional. You are acknowledged for as soon as you pulled in for service. respectful and professional. You are acknowledged for as soon as you pulled in for service. More
Kenneth (KG) was great, made sure my service was quick unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made su unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made sure that my vehicle was actually available around the time that he estimated. More
After receiving a call from Heather, my experience dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. More
My service advisor Kalium was great and took the time to explain everything to me and why the services were needed since my vehicle hit 60K. explain everything to me and why the services were needed since my vehicle hit 60K. More
After 5 hour of waiting and $285 later, I still have the same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more worried about his time than fixing the problem. Considering I bring my car to you guys all the time, Considering going somewhere else. More
The service was great, especially being able to get my oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer s oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer service should be. More
My attendants name was John, I believe. I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arrivi I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arriving late but he kept me updated throughout the entire process. Great experience ! More