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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
1,824 Reviews

1,824 Reviews of Stone Mountain Nissan - Service Center

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May 28, 2024

Everyone at the dealership was great, oil change took a long time, which is why I gave 4 stars not 5, will be back! More

by MADDIE.LEPINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
May 28, 2024

Stone Mountain Dealership employees are courteous, respectful and professional. You are acknowledged for as soon as you pulled in for service. More

by VICFAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
May 28, 2024

My service rep KG is the BEST and always ensures EXCELLENT and Professional service. He is great! More

by 1PINKLOVE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
May 27, 2024

Kenneth (KG) was great, made sure my service was quick unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made su More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
May 24, 2024

After receiving a call from Heather, my experience dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. More

by danielford4553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
May 24, 2024

My service advisor Kalium was great and took the time to explain everything to me and why the services were needed since my vehicle hit 60K. More

by K Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
May 22, 2024

After 5 hour of waiting and $285 later, I still have the same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more More

by WARD4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent
May 21, 2024

The service was great, especially being able to get my oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer s More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
May 20, 2024

I am verry happy to recieve very good services thank you. Keep it up. See you soon More

by wobet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
May 19, 2024

My attendants name was John, I believe. I saw that I had the first appointment of the day and got me checked in right away. My car took more time than normal due to a few technicians arrivi More

by brittanelrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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