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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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April 03, 2023

The dealer ship was clean and the employees were friendly and helpful. I will return to this location for continual service. More

by macbrodiejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 05, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 03, 2023

So great service. Good team.. Today I want to say Thanks so much for all More

by ALEXISLOPEX2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Eric Campbell, Shah Razaye
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Apr 06, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 02, 2023

Very great service very fast & helpful in every way patrick does & knows his job very well More

by kaypee53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Apr 05, 2023 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 02, 2023

Service person and service was poor after hour plus waiting for battery check he didn't tell me machine was broken until i seeked him out for an update, he was very unpleasant I took my car and left. More

by ANGELPBROOKS32
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John or Jonathan 0 rating
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April 01, 2023

Amazing service provided to me from Sayed, he was an awesome service advisor for being a new one as well! More

by TRISTANREAGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed Musadiq
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Apr 04, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 01, 2023

Everyone really nice and welcomes you with a smile I really appreciate KG always ready to service you. Thank you 😊 More

by SANDRACOLLINS509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Apr 04, 2023 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 01, 2023

The service agent I interacted with was very courteous, professional and knowledgeable. The atmosphere was friendly and receptive. Everyone I came across was very helpful. More

by WILLIAMPAASEWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Apr 04, 2023 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 30, 2023

Very pleasant atmosphere! Very knowledgeable about the Nissan vehicles. Very trustworthy. I never have to worry about my car service or any high unwanted charges. More

by toni36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages! Awesome! 5 stars, Carroll Braddy
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Apr 03, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 29, 2023

The service was exceptional. Service was done to my satisfaction and I was out in a short period of time. Great job. More

by ALDENGILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technicians
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Mar 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

This Nissan dealership was quick, professional, and kind. I received great service. I did not have to wait long. Thank you. More

by ALEXISBABULAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
Report | Print
Mar 31, 2023 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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