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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,375 Reviews

2,375 Reviews of Stone Mountain Nissan - Service Center

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April 30, 2023

KG Ellsworth is always ready to listen to your needs and addressing them accordingly. Very effective! More

by CBALD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth, Carroll Braddy
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May 02, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

April 27, 2023

It was simple easy stressful. I really appreciate Patrick's honesty it made for a great experience More

by CHEYWALKER@LIVE.COM
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 01, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 26, 2023

The service manager and team make my visit very pleasant each time, I prefer this location because of the experience I have each time More

by MIRACLE CANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan A
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Apr 28, 2023 -

Stone Mountain Nissan responded

Hi Miracle, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2023

The service was amazing. It always is ever time I bring my mother's car up there More

by LESLIEMASON9170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 26, 2023

Scheduled an appointment for oil change and tire rotation arrived early and waited three hours for my vehicle, that is absolutely ridiculous. Not to mention being harassed on selling my car, knowing good More

by ASM14722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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April 26, 2023

The Stone Mountain Nissan Dealership is one the best service center we have visited. The people are very polite, friendly, and helpful. I recommend this service center to anyone who needs car service. More

by mansoorfakhraie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
Report | Print
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 26, 2023

Great service. Great people. Was in and out with no issues. Thank you for the experience More

by RAMONEG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed
Report | Print
Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2023

The dealership was very courteous and repairs were timely. The dealership was friendly Thank you. More

by Lolap
Recommend Dealer
Yes
Employees Worked With
Heather
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Apr 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 24, 2023

Mr. Ellsworth was professional and knowledgeable. He advised me on options for my service and kept me informed on the progress of my vehicle. My vehicle was ready for pickup the following day. Process More

by Vkbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ellsworth
Report | Print
Apr 28, 2023 -

Stone Mountain Nissan responded

Hello, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit.

April 18, 2023

Great customer service, the exchange manager was a delight. I was able to get everything i needed done in one day More

by jessicarumble9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, Eric Campbell, Shah Razaye
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Apr 29, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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