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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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March 20, 2023

Staff is always courteous and helpful. The service was great and well explained as usual. More

by ELLISDAWN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
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Mar 22, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 19, 2023

DJ and staff are the best, in the maintenance department. Thank you Stone Mt Ni More

by NYC_ATL1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ maintenance department five stars
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Mar 21, 2023 -

Stone Mountain Nissan responded

Hi, your satisfaction is our top priority. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

March 19, 2023

The service was completed quickly and just as I asked. I went in for an oil change. More

by gldscooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Mar 21, 2023 -

Stone Mountain Nissan responded

Hi! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

March 19, 2023

Never got a true evaluation of my repairs. Cost was higher than and time of repair was more than expected More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell
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March 19, 2023

They did a great job at keeo the time they said to havin my c ar ready More

by leticia_hilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
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March 18, 2023

Love the knowledge base here! !! Very hospitable and comfortable atmosphere. Could use a few more chairs🧐 More

by bevelyn81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Mar 20, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 18, 2023

I cant say enough good words about this location. The customer service is outstanding, and a big thank you to Assistant Service Manager Patrick!!! More

by faye.marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
Report | Print
Mar 20, 2023 -

Stone Mountain Nissan responded

Hi Faye, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 17, 2023

Very professional, but could not solve my problem. My vehicle was a Hyundai, I went to them because I bought it from them. More

by SNIW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2023

The best thanks for your service see you next time for car services Good job More

by Horatio olaore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Mar 19, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

Quick and easy great customer service all-round can't wait to comeback soon, Thanks you guys More

by rhubbard21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Mar 17, 2023 -

Stone Mountain Nissan responded

Hi, We appreciate your positive review about your recent experience with us! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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