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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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April 13, 2023

Excellent and prompt service. Waiting time was not long, and service tech clearly explained what was being done. More

by PEEDU2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 12, 2023

Quick, efficient and on time. Dennis Thompson was a true professional. He is a great asset to your team! More

by JANTHONYHS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Thompson in Service
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 11, 2023

Went in for an oil change and the service was fast. Service manager Heath was great. More

by RHONDA1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

My experience every time I take my car in for service is welcoming and professional. More

by ANIKAEVANS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 11, 2023

Very efficient and informative service during my visit. Was also able to answer any qhuestions k had regarding my vehicle. More

by rashaann10.karma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed Musadiq
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2023

I was treated with respect and very helpful in gaven information on my car next repairs More

by bg949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do remember his name or her name at this time but but was very helpful
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2023

Very courteous, care about there customers,and try there best to get your vehicle finish ready to go especially if you are going work. More

by babes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget her name she is in maintenance
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 09, 2023

As soon as I pulled up someone came to me and assisted me. Everything went smoothly , and everyone was nice! More

by Dalesha Rayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Sledge
Report | Print
Apr 27, 2023 -

Stone Mountain Nissan responded

Hi Dalesha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 08, 2023

Waiting area is clean and convenient. The technician, Heath Waged, is very knowledgeable and trustworthy. They always take my car at the time of the appointment and give me good feedback More

by DONNIE.R.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Department,
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Apr 27, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 06, 2023

I had 7:45 a. m. appointment, was assigned to KG, who kept me updated. Entire time was two hours, which worked out great. Thank you! Aaron More

by ZEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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