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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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April 01, 2023

The service agent I interacted with was very courteous, professional and knowledgeable. The atmosphere was friendly and receptive. Everyone I came across was very helpful. More

by WILLIAMPAASEWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Apr 04, 2023 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 30, 2023

Very pleasant atmosphere! Very knowledgeable about the Nissan vehicles. Very trustworthy. I never have to worry about my car service or any high unwanted charges. More

by toni36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages! Awesome! 5 stars, Carroll Braddy
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Apr 03, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 29, 2023

The service was exceptional. Service was done to my satisfaction and I was out in a short period of time. Great job. More

by ALDENGILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technicians
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Mar 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

This Nissan dealership was quick, professional, and kind. I received great service. I did not have to wait long. Thank you. More

by ALEXISBABULAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Mar 31, 2023 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

11 years of courteous,hardworking professional respectful. Honest conscientious proper attire in a professional manner my rating is exceptional many thanks My email address is incorrect More

by ELAINEBRENNAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
Other Employees : K G Service DPT
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March 27, 2023

This establishment has always been easy to deal with. The staff is personable and knowledgeable. More

by SANDRA.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Department
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March 26, 2023

Everyone is friendly and helpful. They keep me informed, with what's going on with my car. More

by bobby.stovall40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan in service department
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi Bobby, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 26, 2023

Service Advisor was great. Easy to work with, he informed me of what I needed to know and got me in my way More

by Why?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, thanks for the four star rating. Here at Stone Mountain Nissan we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

March 25, 2023

I didn’t come right when they opened, but you would’ve never known because I was out of there quick, fast and in a hurry!! Most places that change your oil will tell you that you need to be in line, righ More

by MONIQUEDTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black guy with the dreads. And service guy that washes cars.
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 25, 2023

Great customer service and quality of work no complaints. I would definitely recommend to others More

by JOGLOVER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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