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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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March 25, 2023

Great amazing service,good people skills,you can understand, what needs to be service, Congratulations. More

by CHARLESGILL613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Eric Campbell, Shah Razaye
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 22, 2023

I appreciate the time and effort that the service advisor spent in getting my vehicle correctly repaired the first time thank you very much Mr. Heath Wages More

by cptart1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Mar 24, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 22, 2023

Really impressed with the service and the cost and how the technician explained next sercice More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department DJ
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Mar 24, 2023 -

Stone Mountain Nissan responded

Hi Sandra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 20, 2023

Great customer service! Was in and out! Very pleased! Will be back again! Highly recommended! More

by Shanley4283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Mar 22, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

March 20, 2023

Staff is always courteous and helpful. The service was great and well explained as usual. More

by ELLISDAWN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
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Mar 22, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 19, 2023

DJ and staff are the best, in the maintenance department. Thank you Stone Mt Ni More

by NYC_ATL1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ maintenance department five stars
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Mar 21, 2023 -

Stone Mountain Nissan responded

Hi, your satisfaction is our top priority. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

March 19, 2023

The service was completed quickly and just as I asked. I went in for an oil change. More

by gldscooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Mar 21, 2023 -

Stone Mountain Nissan responded

Hi! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

March 19, 2023

Never got a true evaluation of my repairs. Cost was higher than and time of repair was more than expected More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell
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March 19, 2023

They did a great job at keeo the time they said to havin my c ar ready More

by leticia_hilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
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March 18, 2023

Love the knowledge base here! !! Very hospitable and comfortable atmosphere. Could use a few more chairs🧐 More

by bevelyn81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Mar 20, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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