Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

Sort by
February 26, 2023

Price was extremely higher than my local Nissan dealership, so using rewards points only brought the price down to the regular price. Very disappointing, but at least I'm aware that prices at Ston More

by TONYAJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakrye Jones
Report | Print
February 26, 2023

The customer service agents experience in explaining the service needed for my car and payment arrangement. More

by Olaoluwa Amidu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 01, 2023 -

Stone Mountain Nissan responded

Hi Olaoluwa! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

February 23, 2023

The delearship was very calm and helpful. They are efficient and their service was amazing. No hassle at all More

by mcnamee_marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Kathy Acosta, Carroll Braddy, Shayna Keyes, Eric Campbell, Shah Razaye
Report | Print
Feb 26, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 22, 2023

Although I had some issues with some other dealerships. The service manager there took me right in and took care of everything. Thank you. More

by Patrickmobley70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 24, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2023

They were able to get me in and out without much delay. Took care of my problem without hesitation More

by VDWILLIAMS2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Feb 25, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Love this location! They are professional, fast, accurate and carry reasonable pricing. The only location I take my car too and they are an hour away More

by ladiilibra35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
Report | Print
Feb 25, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2023

Staff are professional, courteous and client-oriented. They make you feel at home and keep you informed.🙂 More

by PHEME633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 23, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

I needed a mirror However they not only charged for the mirror but they also made me pay for the labor up front which is a huge no no in the world of Nissan. They also inflated the price greatly because a More

by DONALD. BACON
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Angel in service
Report | Print
February 20, 2023

The service department was great. I had been waiting to have my headlights replaced. I was in and out as promised. More

by Worthey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 22, 2023 -

Stone Mountain Nissan responded

Hi Worthey, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 20, 2023

DJ and the staff at Stone Mountain Nissan are always professional & has my car ready when quoted! Kudos Stone Mountain Nissan! ⭐️⭐️⭐️⭐️⭐️ More

by quentela.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Feb 20, 2023 -

quentela.bryant responded

N

Feb 22, 2023 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

1
...
106
107
108
...
233