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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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March 18, 2023

I cant say enough good words about this location. The customer service is outstanding, and a big thank you to Assistant Service Manager Patrick!!! More

by faye.marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
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Mar 20, 2023 -

Stone Mountain Nissan responded

Hi Faye, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 17, 2023

Very professional, but could not solve my problem. My vehicle was a Hyundai, I went to them because I bought it from them. More

by SNIW5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2023

The best thanks for your service see you next time for car services Good job More

by Horatio olaore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Mar 19, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

Quick and easy great customer service all-round can't wait to comeback soon, Thanks you guys More

by rhubbard21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Mar 17, 2023 -

Stone Mountain Nissan responded

Hi, We appreciate your positive review about your recent experience with us! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 15, 2023

Two hour wait and poor customer service. Employees did not greet me or check on me after 2 hours waiting. More

by CSTRAUTHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Eneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2023

Quick service, I was there for my tire issue and they fixes it in a very short time More

by OLIVIERTSHIK2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
Report | Print
Mar 17, 2023 -

Stone Mountain Nissan responded

Hi, We appreciate your positive review about your recent experience with us! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

March 15, 2023

Dennis provided excellent service and the technician was thorough. I will be coming back again and again. More

by J. Bernard Ary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Niger
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Mar 17, 2023 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

March 13, 2023

Work was excellent, Ken Ellsworth was excellent at getting auto serviced and complete in a timely manner. And kept us informed of the status. More

by cprather0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ellsworth.
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Mar 15, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 13, 2023

I appreciate my Service Rep. He takes great care of his customers. I also appreciate this dealership for offering the car service to their customers. More

by Kathy Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Stone Mountain Nissan responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2023

Patrick, the service man, was very efficient. The service was done in a timely manner. More

by WINSTONHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Stone Mountain Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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