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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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January 29, 2023

Excellent customer service! I drove from Conyers (Past Conyers Nissan) to get my car serviced here and will continue doing so! The staff is extremely nice and my service was co More

by shakirakhleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 01, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 29, 2023

The dealership was very knowledgeable and customer oriented. They gave us a time frame to complete the service and stuck to it. More

by ELNWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know.
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Feb 01, 2023 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 29, 2023

I started having my previous nissan Rogue serviced here with KG and ended up purchasing my 2022 Rogue great service from sales team to KG and Service Team i would highly recommend this Dealership. More

by gywilliams5329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth and service Team, Carroll Braddy
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Feb 01, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 29, 2023

Extremely long wait times and staff who are not coordinated in a mission and did not have a customers concerns in mind. More

by DARREENLHENDERSONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Franco
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January 28, 2023

I like coming to this dealership because it is really Fast and efficient. Very good. More

by ONEDANCE4GOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex M.
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Jan 30, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 28, 2023

I went for an oil change and Alex was very professional and helpful. He helped me with all of my questions and he gave me a detailed report about my car. More

by bjlewis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service department
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 28, 2023

Angel and kg are the bomb man. I’m happy with the service. Thanks Nissan. More

by DANNYBOI300041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kg & angel
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 28, 2023

Good job Good service Price was ok. ..yall work on that...lol I will come back More

by BETHEL2143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 26, 2023

Great Service Department I was in and, out with a Hour for a Oil Change. More

by Sherif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy, Ricardo Shepherd
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Jan 26, 2023 -

Sherif responded

Thank you

January 25, 2023

I have been a customer since I purchased my vehicles. Had great experience each time my car was service. This last service was disappointing. The Mileage sticker was not changed and service odometer was More

by DIONNEWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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