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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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December 27, 2022

The customer service was amazing, and all service was in a timely matter. I will return for future services. More

by ABEMBRY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McConnell
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Dec 29, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 25, 2022

Still angry that a car I bought on October 8th had a bad tire sensor that cost me over $300 to repair in November/ early December. That repair should’ve been free. More

by SUSANTHERAPIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Dec 27, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 25, 2022

I had an issue with my 2020 Nissan Maxima and Stone Mountain took care of me and got me back on the road in no time. Thank You Nissan of Stone Mountain. More

by WJEREMY224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 27, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 24, 2022

Customer service friendly. The wait time to get the service completed was adequate and did not take a long time. More

by FELIPE.CALJAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Ricardo Shepherd, Shayna Keyes
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Dec 26, 2022 -

Stone Mountain Nissan responded

Hi Felipe, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2022

The wait was way too long for a scheduled appointment. None of the issues addressed were offered to be fixed. More

by tariellems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan adams
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December 24, 2022

It was easy and convenient, good customer service Alex assistance was excellent, will do service again at this location More

by ARAMIREZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 26, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 23, 2022

Good dealership and I had great service. I wod come back. Supervisor was great. Good More

by karenallen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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Dec 25, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 22, 2022

Had no problems at all everything was fast and efficient. Was very helpful and nice More

by SHADABJAHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Eric Campbell, Shah Razaye
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Dec 23, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

December 22, 2022

You charge customers yet say there's no guarantee problem will be fixed. That's crazy More

by GMCNEAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath, terrible
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December 22, 2022

No frills, bare minimum center. Same as a jiffy lube or something with an hour or more wait time. More

by YELIABJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
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