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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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November 02, 2022

Staff was very courteous and service was prompt. The technicians were able to inspect my car for a recall and do an oil change in 1 hour. More

by CAROLYN_DYER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you're ever in need of more help, please let us know!

November 02, 2022

The service I received from Jon was very professional & informative about the extra need towards my vehicle. I scheduled a oil change but was told I needed brake service as well. I appreciated the updat More

by Wilson, MARSHEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 09, 2022 -

Stone Mountain Nissan responded

Hi Wilson, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 02, 2022

Got me in for my schedule appt. I was out in no time. Prompted service. More

by ANDRARAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G.
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Nov 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

November 01, 2022

Friendly clean the mechanic are very helpful. The mechanic really explain the issue of my vehicle. I’m very satisfied and for now on I’m going to bring my vehicle to this dealer ship. The environ More

by Clarksimmons1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Simmons, Dennis Sledge
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Nov 07, 2022 -

Stone Mountain Nissan responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2022

The service manager is one of the worst people. He was trying over price the work that needed to be done on my car. I will never go back there again for anything. More

by Duaneglasgow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Nov 01, 2022 -

Duaneglasgow responded

He also charged $315 for a missing screw. That didn’t even fix the original issue that I went there for. Then he wanted to continue to charge me and not guarantee that the issue that I went there for will be fixed.

November 01, 2022

I like the Good service they provided for me . They are Respectable and good with time. More

by trejhon92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
Report | Print
Nov 08, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 31, 2022

They were Fast. Friendly and efficient. Easy to obtain appointments and convenient. Pricing was right More

by MOHANPADMANABHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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Nov 07, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

Good place to get your car look at friendly people fast service good customer service More

by JBERRY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Shayna Keyes
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Nov 07, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

Excellent and timely service, customer service was superb and I recommend this dealership to anyone. More

by MACHELDUFFUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 07, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2022

I was greeted professionally and all my car service needs were met by the service team. More

by blueridge205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan sdamd
Report | Print
Nov 07, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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