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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,384 Reviews

2,384 Reviews of Stone Mountain Nissan - Service Center

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March 31, 2025

Great service at a great price. Their team is efficient and courteous. Their work is outstanding. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germaine
Apr 05, 2025 -

Stone Mountain Nissan responded

John.zolkowski, thank you so much for your high rating!

March 30, 2025

The dealership was clean and functional, the customer service was exceptional with great detail to requests made! More

by nhandy.mga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price/Heath
Apr 04, 2025 -

Stone Mountain Nissan responded

Hi, we are so happy to read such a great review about Stone Mountain Nissan! We hope you have a great day!

March 27, 2025

They were very attentive and listened to what I needed. Jermaine Summers was very helpful. More

by DeeDee Kontoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
Mar 29, 2025 -

Stone Mountain Nissan responded

Hi Deedee Kontoes, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 27, 2025

Pressured me into buying a car, only cared for their commission. Disgusting attitude, zero empathy. More

by Evelin Castro
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Darius Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick
Mar 29, 2025 -

Stone Mountain Nissan responded

Evelin Castro, we truly appreciate your honest feedback.

March 26, 2025

Very fast and nice and clean. Tj was very helpful.My service was nice and fast More

by toriiscool99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willis T Pressley
Mar 28, 2025 -

Stone Mountain Nissan responded

Toriiscool99, your wonderful feedback and rating mean a lot to us.

March 26, 2025

Great customer service. The staff is very friendly, lots of sitting spaces to sit and relax while waiting. More

by kimberavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Mar 28, 2025 -

Stone Mountain Nissan responded

Hello Kimberavon, thank you; we appreciate your feedback! Thank you again for leaving us this response!

March 24, 2025

I was very disappointed with my experience the technician took some screws off my car to do a multi pointan inspection and forgot to put the screws back so car was just scrapping on the road when I got home More

by BIANCAMAYNARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Mar 27, 2025 -

Stone Mountain Nissan responded

Biancamaynard1, thank you for taking the time to leave us feedback about your experience with us.

March 24, 2025

Always pleased with service. Always pleased with the service I received. Jermaine kept me informed and updated on the time to repair. And I also enjoy speaking with my salesman P More

by rchap_mpm
Recommend Dealer
Yes
Employees Worked With
Jermaine
Mar 27, 2025 -

Stone Mountain Nissan responded

Hi Rchap_mpm, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 24, 2025

Kalium was very considerate of the my time and answered all my questions in a polite and timely manner More

by JBMAIMO
Recommend Dealer
Yes
Employees Worked With
Kalium
Mar 27, 2025 -

Stone Mountain Nissan responded

Hi Jbmaimo, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 23, 2025

The Service Advisors (KG) mainly is very professional and polite. The service is good and the technicians are good at their jobs. The new waiting area is very modern and comfortable. JLEvans-Thank .You. More

by BESSIEWEVANS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jerry.
Mar 25, 2025 -

Stone Mountain Nissan responded

Hello Bessiewevans, thank you; we appreciate your feedback! We hope to see you soon!

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