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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,340 Reviews

2,340 Reviews of Stone Mountain Nissan - Service Center

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September 26, 2022

Very organized quickservice. they answered my questions.told me I need to on my next visit. More

by Howardsonn2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee
Sep 29, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Kj away help me with all of my needs I ask for him all ways More

by DOROTHYBOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kj
Sep 29, 2022 -

Stone Mountain Nissan responded

Hi Dorothybogan, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 26, 2022

I received a great service for my car but it took twos hours to get oil change. More

by Laa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hearth
Sep 29, 2022 -

Stone Mountain Nissan responded

Hi Laa, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 26, 2022

Stone Mountain Nissan provides good customer service and strives to save you money while keeping your vehicle in good condition. More

by Ms. Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan & Tyler in Service were excellent!
Sep 29, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2022

Great service! Great staff! I like this place so much that I bought a new truck a couple of months ago. More

by IRRBLONDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath
Sep 28, 2022 -

Stone Mountain Nissan responded

Hello there! It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 24, 2022

The service was good . Also I will bring my Nissan titan back for service. Keep up the good work . More

by BOYD.RICHARDSONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth Service Dept.
Sep 26, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2022

The whole service process was will run, efficient, and thorough. This was my first visit, and I was very pleased with the staff there, the work done, and the time it was done in. More

by FLH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, his supervisor , Don Riley, Shayna Keyes
Sep 24, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 21, 2022

I am so humbled by Johnathan & Bob (svc mgr); they are above AWESOME - like family to me. They listen, empathize & find a solution that benefits me. They make me feel like my son & big brother is taking c More

by TTStoneMtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan & Bob
Sep 21, 2022 -

TTStoneMtn responded

I am so humbled by Johnathon and Bob, the service manager. They are above awesome; like family to me. They listen, empathize and find a solution that benefits me. They make me feel like my son and big brother are taking care of me. I love these guys!

September 21, 2022

I haven't been mislead not once in dealing with them. They are thorough and keep you informed on any problem they come across before they start working on your car and they leave it up to you to make the More

by Miss Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre (DJ) Jones
Sep 23, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Hassan was great in answering all my questions and getting me out as soon as possible. Loved his attitude and smile! More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan in the service department
Sep 20, 2022 -

Stone Mountain Nissan responded

Hi Ed, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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