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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,335 Reviews

2,335 Reviews of Stone Mountain Nissan - Service Center

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August 15, 2022

Good service, but I’d a mistake is everyone made, they go above and beyond to correct it. More

by trinanewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

TJ was the best even took care of recall on my car. Thx Nissan. You're the best More

by O Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2022

Warm welcome hispitality and courtesy and waiting time was fair .I will go back for more services. More

by ahmedwaranle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi Ahmedwaranle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2022

Great customer Service! Exceeded expectations! Always kept in contact with how things were going with my car. More

by joan_duncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

KC was the Best Service Advisor please offer him a bonus for superior customer service More

by gus.moser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 18, 2022 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2022

Great customer service! Heath and his staff are professional, knowledgeable and courteous! I highly recommend them. More

by PGEATHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
August 15, 2022

Good job from the staff and the workers everyone is nice to you from when you come in to the end More

by RIOS.GERARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Kathy Acosta, Shayna Keyes
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi Rios, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

Wait time was extra long but customer service was great great ideal if you offer water or something doing the wait More

by Marionwillis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2022

I discovered that they did not complete the tire rotation and reset, as was included in the price of $399. There was a plugged tire on the front, and all of the tire pressures were a different number, inclu More

by mecca.herring83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Check in desk
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August 14, 2022

I always have great service always done in a timely manner always looking for the next visit More

by MICHAELHIGHTOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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