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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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September 01, 2022

Manager lack of knowledge about the history of my vehicle and questions I asked about my car More

by DARRYTURNER6442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Facey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith, Shayna Keyes, Shah Razaye
September 01, 2022

Everyone I spoke with was very friendly. My original appointment was 8/31. I was told that it would be a long wait and was asked if I wanted to reschedule. I appreciated the truth and commun More

by SUMMER7368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre (DJ) Jones
Sep 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 31, 2022

Thanks for the service! Always a pleasure to go there. Many coupons available. I appreciate your business. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAKYRE JONES
Sep 02, 2022 -

Stone Mountain Nissan responded

It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 31, 2022

The dealership is okay but the wait times needs to get better I waited three hours for a front break job when I was told it would take half that time. More

by NISCAURY.SURPRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
August 31, 2022

Bad service from Anthony I had a coupon 39 dollar oil change and Tire rotation he charge 54 dollar He took advantage of me bad Service More

by EMKMAURIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not good
August 31, 2022

This was the most horrible experience I have had in a long time. They messed up my brakes so I had to come the next day. I missed a day of work due to this.I paid a lot of money and I expect it to be don More

by attarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kasan
August 29, 2022

This dealership is the most unorganized place I have dealt with. Don’t bother scheduling an appointment, because they are not honored. All three times I have used this dealership since purchasing my car More

by KTURMEL
Recommend Dealer
No
Employees Worked With
DJ
August 29, 2022

Very professional courteous on time didn’t have to wait long for service to be completed More

by DALEXANDER2711
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 01, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 28, 2022

Great people who are nice and responsible for the work! I m very pleased about the service More

by YLIUGSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay
Aug 31, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 27, 2022

Only need two words: Heath Wages. I live 40 miles from this dealership, and he's the reason I keep going back there for service. Friendly, professional, knowlegable, and fair. As long More

by TROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 30, 2022 -

Stone Mountain Nissan responded

Hi Troy, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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