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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,335 Reviews

2,335 Reviews of Stone Mountain Nissan - Service Center

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August 08, 2022

My experience at stone mountain Nissan was excellent great customer service my service representative Mr Heat wages was very prompt and accurate with explaining step by of the process fast and reliable More

by SHABROWNGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy
Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 07, 2022

The Assistant Service Manager Heath always take care of my car. He is very professional and friendly. Sandy More

by SANDYDEWITT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 09, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 07, 2022

Dealership and staffs are very good. Only thing is that reply is not timely. Manner. More

by Prakash Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Aug 09, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2022

Quick service with great communication. I appreciate that I wàs in a hurry and they worked everything out More

by Djanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in Service
Aug 09, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2022

Amazing service! Very attentive, great communication, & friendly staff. Will most definitely be coming back for service. More

by mayderiperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 09, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2022

I normally have my car service at Nissan South Morrow location. Upon recommendation from them they said I could take my car to the Stone Mountain dealership much closer to my home. Service was great incl More

by kdhollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Aug 08, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 05, 2022

My experience was great. My service advisor. Heath Wages was very helpful. He kept me up to date with what needed to be done to fix my car. More

by ADSAMPSON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bedard
Aug 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 05, 2022

KG deserves a raise he is THE BEST service provider EVER! Only want him to service my car from now!! More

by Pjowers77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kg
Aug 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 05, 2022

My service advisor is excellent. The service department does a great job. Would recommend this dealership More

by MSVET53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Aug 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 04, 2022

Doesn’t offer complementary car wash like other Nissan service centers Didn’t reset car once service was complete so service light still on More

by Christasenae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Ellsworth
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