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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,335 Reviews

2,335 Reviews of Stone Mountain Nissan - Service Center

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August 04, 2022

The service center is awesome. Heath and Barry take great care of my 2 Nissans. More

by DETRICK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages and Barry
Aug 06, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 04, 2022

It takes to long to get you in and out it took me 730am to 145pm suppose took 2hour my time is valuable when you run your own business More

by MRJOHNNY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shah Razaye
August 04, 2022

Thy are trustworthy very thoroughly and dependable whenever you call thy always answer and give your car the service it's need and tell what needs to be on it otherwise I can and will recomed others More

by NLBANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Aug 06, 2022 -

Stone Mountain Nissan responded

Hello there! Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

August 02, 2022

Thank you for your great service I was in and out and about 30 minutes with an oil change and tire rotation and got an update on for the work that I needed done to the car More

by Williehaygood8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department assisted manager
Aug 04, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2022

Everyone always very pleasant. I always like how attentive the service guys are by letting me know my car is almost done More

by MISSJNPEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in service department
Aug 03, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Great experience as the team worked quickly to get my vehicle serviced and kept me updated throughout the whole process. In addition, they were able to get my tires to the proper psi as I was unaware tha More

by tcollymore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Shepherd, Shayna Keyes
Aug 03, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2022

Always courteous and effective. ,They are honest about what urgently needs to be fixed and what can wait More

by ELIZABETH.SHERRILL
Recommend Dealer
Yes
Employees Worked With
Heath ?
Aug 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 31, 2022

I appreciate my service advisor professionalism and the relationship he has with the techs. I feel better about the service provided More

by DDLUNDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 02, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2022

KG is very professional, and do not try to pressure you into service you may not want at the time. He tell you what you service call for, and let you decide if you want it . More

by TB3690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Aug 03, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 30, 2022

I called in for a oil change and I got Ashley on the phone. I was very aggravated, in which she gave my message to my service provider. Ashley and Jonathan was very quick and efficient. I came back in, More

by 1MONTGOMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adam’s
Aug 02, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

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