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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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August 19, 2022

I have been coming to this service center for at least 15 years and they always been friendly and make sure my car is up and running. One person in particular, KG, always keeps me up to date on my vehicle’s More

by ABURBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth “KG” Ellisworth
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Aug 23, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2022

Wanted tires rotated and balanced. Did not happen. Want air filter changed. Did not happen. I assume oil was changed but windshield sticker still reflects last oil change. More

by PHILKILGORE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea who service rider was
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August 17, 2022

My first time at Nissan, overall atmosphere very professional, friendly and helpful. Short wait time and satisfied. More

by Mattie.hughey
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hi Mattie, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

I needed a oil change and KG always try to get me in and out. More

by sdmosley7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2022

Always the best when dealing with Heath Wages! He always reassure me and goes over and beyond with his service to my vehicle. More

by toni36
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2022

They did a great job on my car. They kept you in the loop about your car. More

by Vanessa.lee1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Aug 18, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2022

Always have great service and it’s feels like family when I’m there. Will forever come here More

by Rb556707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Aug 19, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2022

I was greeted by the staff and taken care of when I first arrived! My issues were resolved! More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi Christina, thank you for your kind review; we are happy to pass along your comments to the staff here at Stone Mountain Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2022

Good service, but I’d a mistake is everyone made, they go above and beyond to correct it. More

by trinanewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2022

TJ was the best even took care of recall on my car. Thx Nissan. You're the best More

by O Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
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Aug 17, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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