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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,335 Reviews

2,335 Reviews of Stone Mountain Nissan - Service Center

Sort by
July 28, 2022

Very helpful and curtious. I must definitely will bring my car back when an issue arise More

by Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jul 30, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2022

The managers are very nice, however the service takes far too long. I was told it was due to staffing issues. Once they get that improved they’ll be lit! More

by Travaresheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KG
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July 26, 2022

Very easy to set up an appointment. Staff was very friendly and professional. I would recommend. More

by JPM258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
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Jul 28, 2022 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 26, 2022

Conveniently located and the staff is very good. Everyone seems to be dedicated to giving good service. More

by malrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Jul 28, 2022 -

Stone Mountain Nissan responded

Hi Malrogers, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 25, 2022

DJ was great! I really appreciated his taking care of my car. He kept me informed and communicated to me what was going on. He made me feel like a valued custom More

by GENEPOOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Jones
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Jul 27, 2022 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you, and have a fantastic day!

July 24, 2022

Tried to be upselled multiple times for over priced services. Not happy with the that. More

by ROETOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
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July 23, 2022

Great Service Manager, KG and great sevice techs! Keep it up! Way to go guys More

by Lovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth , KG
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Jul 25, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 22, 2022

They have great customer service very professional thanks a lot KG your awesome and professional More

by Ladypt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Service Avisor
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Jul 24, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2022

Everyone was very nice. The recall repair took a very long time. I am glad they took the time needed to ensure it was done correctly. More

by ADBRENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 22, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

It was a good experience. I would like to revisit the service center . Thank you More

by Saheb004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Jul 22, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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