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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,373 Reviews

2,373 Reviews of Stone Mountain Nissan - Service Center

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August 12, 2022

Not very honest in their dealing with customers. Comes up with strange explanation for price changes. Misdiagnose problems than charge twice once for the repairs of what they toght was wrong and a More

by ejl9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep
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August 12, 2022

Great dealership with excellent service writers like Heath Wages and excellent mechanics like Barry Beddard More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Beddard
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Aug 15, 2022 -

Stone Mountain Nissan responded

Hi Kenny, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2022

Stone Mountain Nissan has the best staff going on the Eastside of Atlanta. Customer Service is always quick and precise! Thanks a million More

by PPRESHA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Aug 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2022

Most efficient team to service my car, from start to finish. Superior service! Yes, excellent! More

by SANDY7261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Carroll Braddy
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Aug 15, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 09, 2022

Once again, KG took care of our needs. ALWAYS answers and responds to our calls, and gets us in and out..and NEVER withholds what's needed to be done for our vehicles. More

by kmcjr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2022

I always have a great experience at this dealership. They are very professional and very courteous. More

by ANNETTE.TAYLOR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Great dealership. Kenneth Elsworth was extremely helpful. I’d give him a raise if he was working for me. Overall, the experience was a pleasant one. More

by ILMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Elsworth
Report | Print
Aug 12, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 09, 2022

Completed my oil change in timely manner. Was pleased with the outcome. I will be back. More

by M_MARCEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name
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Aug 12, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

August 08, 2022

My experience at stone mountain Nissan was excellent great customer service my service representative Mr Heat wages was very prompt and accurate with explaining step by of the process fast and reliable More

by SHABROWNGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy
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Aug 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 07, 2022

The Assistant Service Manager Heath always take care of my car. He is very professional and friendly. Sandy More

by SANDYDEWITT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 09, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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