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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,376 Reviews

2,376 Reviews of Stone Mountain Nissan - Service Center

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June 30, 2022

Jonathan Adams was very helpful. My car was finished early. He really stood out when he put my seat back in place for me and asked if he had it right before I left. Excellent custome More

by Neat349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Jul 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 30, 2022

Not only closer to home but I like better than last Dealership. Had appointment for 11, finished what did early so went in about 930, got me in & out less than an hour. Oh & got battery for FOB More

by valica810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 30, 2022 -

valica810 responded

Yes im real

June 30, 2022

Professional, competent and knowledgeable service advisor. Service was fast. No waiting. Have trusted these professionals with my auto needs for over 15 + years. More

by ELTONBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Jul 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2022

It’s always a pleasure working with Heath! He is very Informative and provides updates as needed. He’s also very accessible if I have any questions! More

by RACHEL.M.MEADOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Jun 30, 2022 -

Stone Mountain Nissan responded

Hi Rachel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2022

They do excellent work on keeping my vehicle working strong thru the years. If you have a Nissan and live in Stone Mountain, they do great work. More

by JW.NEWHOME45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Antionio Smith, Shayna Keyes
Jun 30, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 29, 2022

No long wait time . Employees were very nice and kept you updated on your vehicle and very knowledgeable More

by SHELAM.ANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Stone Mountain Nissan responded

Hi Shelam, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 28, 2022

I blew out a brand new tire, and Hassan was so comforting and helpful. When I picked up my car a couple days later, he walked me to the car. When we discovered that the battery had died, Hassan immediately w More

by PINUPGIRLS51@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Jun 29, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 28, 2022

They are working hard to find out what was wrong with my radio. They have ordered the parts to fix it now for me I appreciate that very much More

by AFBUMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jun 29, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 28, 2022

Wait 3. 5 hours for a oil change, tire rotation, and hood latch recall. With an appointment. More

by JLOWE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
June 27, 2022

Very knowledgeable on time professional courtesy and I will return to get service on my car More

by holloway_cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember there name
Jun 28, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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