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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,327 Reviews

2,327 Reviews of Stone Mountain Nissan - Service Center

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June 08, 2022

I appreciated the Service Manager, Mr. Bob White giving me the adequate diagnostic of the mechanic problem with my vehicle. Making sure that my vehicle was repaired correctly. Also coverin More

by preciouslexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Bob White
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Jun 10, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

They were very efficient with finding the issue and letting me know in detail the problem to be aware of what may come if I don’t get it fixed More

by DEJAZJOHNSON1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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Jun 10, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2022

Outstanding. Short wait. All done to perfection. Service ppl were very polite and accommodating. Nice place. More

by nathanrudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 09, 2022 -

Stone Mountain Nissan responded

Hi. Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2022

Went for simple oil change on sat at 9 am. Left and car broke down smoking . It's Monday and I still don't have my vehicle or know what they did to my car More

by michellereeves111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
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June 06, 2022

Service was quick and efficient! Heath provided exemplary customer service and was attentive to all my concerns. More

by NAOMI.PETTWAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley and Heath were helpful!
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Jun 08, 2022 -

Stone Mountain Nissan responded

Hi Naomi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 05, 2022

I appreciate the friendly and professional service provided. The service writer kept me informed and the car was repaired in an appropriate time. I will continue to bring my car to this service center More

by Deb M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 05, 2022

Always enjoy bringing my car into Stone Mountain Nissan and working with Health. I feel like my car is always taken care of More

by ERIKALYNN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Health Wages
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

June 05, 2022

Great services! Always prompt and gets the job done! Will return for services again thanks More

by SAMANTHAHENDERSON69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre
Report | Print
Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2022

Have all my servicing done here. Easy to get an appointment. Car serviced, returned clean. Always wait for car & repaired timely. More

by jeanann0136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 06, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2022

Friendly and professional service and performance. The visit with them was great. I can recommend them to anyone. The wait was convenient. More

by morrisdokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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