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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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June 02, 2022

The atmosphere is always warm and friendly when I bring my vehicle in for service. The staff is great and everyone knows their job assignment. Looking forward to my visit More

by BEEWHITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 02, 2022

Excellent customer service. Wait time is appropriate for work done. Waiting area and bathroom was clean. More

by CLAYPRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
Jun 04, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2022

Worst place for service they always bait and switch. Tell you it's going to be one price at the start then it's completely different at the end. Even texted the same price as discussed at the start but More

by rahimkabani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember service member
May 29, 2022

Great Service…Rep was very informative & helpful…And we were given complimentary key fob protectors…(: More

by Mr. Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
May 31, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 29, 2022

Great customer service. I was kept informed of the service and time of completion for my vehicle. More

by allcaringtogether
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Shayna Keyes
May 31, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2022

Great place to take my car to. Quick and dependable service and friendly staff! Stone Mountain Nissan, your one stop service and repair dealership! More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob White, KG, and Heath Wages
May 28, 2022 -

Dennis responded

Wouldn't go anywhere else!

May 28, 2022 -

Dennis responded

Love this place

May 27, 2022

Heath Wages is a great Service Advisor. I trust him and the technicians to always deliver as promised. Heath is very professional and courteous! More

by SANDRAKING43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 27, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 27, 2022

They always take exceptional care of my vehicle! Everyone there is so friendly and helpful! More

by FREEBOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 28, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

May 27, 2022

The customer service here is THROUGH THE ROOF. Not only were they able to fix my car and thoroughly look over all the issues I had with it, they completed the service so quickly and swiftly. They More

by K.duong5244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 28, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 26, 2022

KG always provide excellent customer service. The techs are also knowledgeable and informative. They have allowed me to keep my car in excellent condition. More

by cyvette1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K G
May 27, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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