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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,323 Reviews

2,323 Reviews of Stone Mountain Nissan - Service Center

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May 12, 2022

It was great! it was quick and easy. They were very friendly and welcoming. I loved it More

by RONDALEANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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May 13, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

My experiance began when I made the call for an appointment. The recepiantest was very pleasent and my wait on the line was not long before I was connected. Upon arrival I was greated and I was qui More

by NISSILORRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Adams: if his name were on the list I would rate his service with a 5 star
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May 13, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2022

Reliable, friendly, quick service. Good to have the same reliable service with KG for the last 12 years. KG and the Nissan team keeps my 12 year old truck safely on the road. More

by Ceceile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
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May 12, 2022 -

Stone Mountain Nissan responded

Hi Ceceile, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 09, 2022

First dealer that charges for coffee and doesn't vacuum or wash your vehicle when complete with the service you paid for. For charging premium rates you would think more attention to detail would be render More

by MARLEY.RYANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATH... I'D GIVE 5 STARS IF I COULD
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May 09, 2022

Clean waiting room & facilities for customers. Good selection of snacked and beverages available for purchase and complementary. More

by sheliai2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 10, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 08, 2022

I arrived early but they still took my car back and I was out quickly. More

by jwynnseventy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance , Don Riley, Shayna Keyes
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May 10, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 07, 2022

ALWAYS GREAT SERVICE THANK YOU. Your give me what I need and I'm thankful! More

by MSVERCHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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May 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Apr 12, 2023 -

MSVERCHELE responded

Thank you for always having exceptional service. I'll be with the Nissan Family for a long time time.

May 04, 2022

Customer service was great! DJ was very pleasant, waiting area perfect for doing a little work while I waited and I was out in no time. More

by JKC05212
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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May 05, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 01, 2022

So happy to see KG back! He's impeccable! We were kept informed and service was completed in a timely manner. More

by KINGCM41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellis
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May 04, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 30, 2022

Customer Service was excellent. I was very pleased with the expedited service. The young man even gave me a nice quiet work space while I waited More

by charnellwilliams7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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