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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

Sort by
May 01, 2022

So happy to see KG back! He's impeccable! We were kept informed and service was completed in a timely manner. More

by KINGCM41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellis
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May 04, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 30, 2022

Customer Service was excellent. I was very pleased with the expedited service. The young man even gave me a nice quiet work space while I waited More

by charnellwilliams7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 02, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 29, 2022

Great customer service - DJ Jones was very professional, funny and kept me well informed. I will be back. More

by DAISYDOODLE422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakrye Jones
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May 02, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. DJ Jones will be very happy to hear about your kind words and high star rating!

April 27, 2022

Great customer service and location! I always have a great experience at Stone Mountain Nissan. More

by BRADSHAWRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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Apr 28, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 27, 2022

I recently brought my to cars to Nissan to be serviced. Both times I was greeted and promptly serviced. The first vehicle I brought to be serviced was my 2020 Nissan Altima. After picking up my Altima I no More

by Siddiq President
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ
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April 27, 2022

Excellent service, was told exactly everything that needed attention in order to keep car running smoothly More

by monicasims.ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 28, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 27, 2022

I received quick and great service from this Nissan location. Will definitely be bringing my car back! More

by shanetrissgay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
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Apr 28, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 26, 2022

The service was really good and responsible. I'll definitely be back for service again. More

by WEC4686666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Apr 28, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 25, 2022

Very kind people and good services professional taking good care of my car and recommend what it need to be done More

by LUISGMARAVILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 25, 2022

Very poor customer service. No courtesy or guidance. Misleading. You think you go to an appointment but it’s actually first come first serve. Not transparent with charges. More

by dina11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor
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