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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,382 Reviews

2,382 Reviews of Stone Mountain Nissan - Service Center

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May 25, 2022

They are totally awesome. Came in for routine maintenance and was only there for about an hour and a half and was done. More

by JJMANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
May 26, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2022

They are quick to get to me and service my SUV in a timely manner. They listen to my concerns and let know what needs to be done. They keep my SUV on schedule for all of its maintenance. More

by K.ROGERS1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
May 26, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2022

The service was great, everyone there are helpful, considerate of customers time and a very positive environment, folks are also kind and they listen very well. I'm quite satisfied with their services More

by VERIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Sledge
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May 24, 2022 -

Stone Mountain Nissan responded

Hi Verik, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 23, 2022

I will sumarize my response. The staff displayed knowledge and excellence in their work. Politeness and patience was considered. Great customer service!!! More

by CYNTH7981@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 24, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 22, 2022

Very professional, very knowledgeable, Great customer service, very thorough keep you in form on what's going on then then assist you to your vehicle More

by BONITA.GADLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan service advisor
Report | Print
May 24, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 21, 2022

This dealer keeps sending me text spam after I told them to stop. They have never worked on any of my vehicles. This rating is solely on their seeming inability to control their own technology. STOP SENDING More

by GMC_owner_22
Recommend Dealer
No
Employees Worked With
Jonathan Adams, Don Riley, Shayna Keyes
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May 21, 2022

I was will really impress by the staff and services provided. I will definitely be back again. More

by MARKARTIS185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Report | Print
May 23, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

May 20, 2022

Service waiting area small and no free coffee. People were very nice and helpful. Quick service. More

by groskopf03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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May 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2022

KG was my service advisor. He scheduled my appointment and he told me exactly what time my car would be ready. I always use SMN to service my car. More

by KTSTOVALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

They inspected whole vehicle broke down everything to me so that I can understand what was wrong with my car and got the work done quickly More

by KHALIQAH1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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