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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,353 Reviews

2,353 Reviews of Stone Mountain Nissan - Service Center

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January 20, 2025

From start to finish service was exceptional. Price understood my concerns and provided an accurate diagnosis of my daughters Nissan Cube. More

by gbryant3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price from the service department.
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Jan 22, 2025 -

Stone Mountain Nissan responded

Hi Gbryant3, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Friendly I came in on time and was ready in less than 70 minutes. Waiting area was clean More

by fgeorgegrant
Recommend Dealer
Yes
Employees Worked With
KG
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Jan 21, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try to satisfy our customers every day, and it’s always nice to know when we succeed.

January 19, 2025

Stone Mountain Nissan provided excellent customer service and services were done in a timely manner. More

by LAURAWAY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG), Marquez Bigby
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Jan 21, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is essential to us here at Stone Mountain Nissan, and positive feedback means the world to our staff, particularly the team member who assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2025

KG, has been great to work with. I’ve been working with him a very long time and love how professional and knowledgeable he has been. More

by SWALKE7968@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

They treat you very well here. The customer service is great, shout out to my service advisor TJ More

by latrice78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
Report | Print
Jan 19, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

January 13, 2025

Waaaaay better than Mike Rezi. This was a recall visit gratis. Rezi people would not even call me back. But Stone Mtn super responsive for a no-money visit. Integrity AND good serv More

by ThankfulOhma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Peter Milner, Trotters Moore
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Jan 16, 2025 -

Stone Mountain Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

I wanted to take a moment to commend your team on their exceptional service. Keep up the good work More

by KEDONDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
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Jan 16, 2025 -

Stone Mountain Nissan responded

Hi Kedondee, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 10, 2025

Great, friendly, respectful, welcoming, smiling face,approachable ,cordial,attentive, clean environment, greeting with respect, make you feel at home More

by BALLus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 11, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

I have been bringing my car for service at this location for 5 years. Mr. Wages is always professional and helpful. The customer service is consistently great. The renovated service area is very nice. More

by dmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jan 11, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Nissan has fulfilled my needs concerning my Maximum all repairs were completed and i’m satisfied with Nissan services More

by Meta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG is a excellent service rep always go beyond to make service needs are met
Report | Print
Jan 11, 2025 -

Stone Mountain Nissan responded

Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

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