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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,323 Reviews

2,323 Reviews of Stone Mountain Nissan - Service Center

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December 23, 2024

I had excellent customer service and maintenance service while at Stone Mountain Nissan . Maks is wonderful, very polite , very professional and really made sure that I was taken care of. I left very satis More

by NATTANYA.1J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Dec 25, 2024 -

Stone Mountain Nissan responded

Nattanya.1j, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan.

December 22, 2024

Great service dept. - communicate well with customer and like the texts to keep us informed . More

by TERRY_PAVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 26, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

Great service. My rep Heath Wages is very kind and considerate of my needs. And I can't say enough about the service manager, Bob White. He is the best. When I'm re More

by CHILMJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages & Bob White
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Dec 24, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 20, 2024

The Staff was professional and the service was efficient . I would recommend this location to family and friends. More

by AMNLAW_2524@hotmsil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr more ir dollar
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Dec 22, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 19, 2024

Convenient. Shuttle service is great. Service advisors are great! Cost of labor is too high. More

by MAYAJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Dec 21, 2024 -

Stone Mountain Nissan responded

Hello Mayajohn, thank you; we appreciate your feedback!

December 19, 2024

This dealership would be 5 star if they had loaners or rental cars available and I do feel the labor cost are very expensive. The dealership is clean and they people are nice. More

by tellallinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAK
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Dec 21, 2024 -

Stone Mountain Nissan responded

Hi Tellallinc, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 19, 2024

Great customer service. Car is running perfectly. Fast. KG was awesome and very informative! Thanks! More

by SMORGAN_1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Dec 21, 2024 -

Stone Mountain Nissan responded

Smorgan_1107, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan!

December 19, 2024

I will always bring my rogue to Stone Mountain Nissan. They make sure to work with you to ensure you have the best service every time. More

by ASTURNER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Dec 21, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 18, 2024

Professional customer service and quality vehicle maintenance service. The vehicle service center technicians were professional and knowledgeable. More

by Mohonor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center representative KG
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Dec 20, 2024 -

Stone Mountain Nissan responded

Hi Mohonor, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 16, 2024

Nice and kind people. TJ is and excellent service advisor. They work very hard and fast More

by toriiscool99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Tobias Pressley Jr 5/5
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Dec 20, 2024 -

Stone Mountain Nissan responded

Hi Toriiscool99, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

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