Stone Mountain Nissan - Service Center
Lilburn, GA
1,824 Reviews of Stone Mountain Nissan - Service Center
I was having starting issues with the car; had been in a few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. More
Very satisfied with the service received. Everyone was courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my husband to come and take me to pick up my car. I missed lunch and was not called to inform me about the mix-up concerning the shuttle service. More
I worked with Joshua Kern and he was amazing throughout the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business. More
Heath provided excellent customer care. He reviewed the inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid1 inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid19 precautions in place in the customer waiting areas. More
My experience is always excellent when I come to the dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. More
Josh K. has always treated us well. Prime customer service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). More
Exceptional Emergency Service My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in tr My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in trouble and got off at the first highway I saw, which was Highway 78. I was praying I would find a Nissan dealership soon, and I did. From the minute I pulled into the service department at Stone Mountain Nissan, I was treated in a friendly and helpful way. Bob White was helpful and very professional. The mechanics were able to find the problem, which was very minor and was fixed without cost. I was able to continue my trip to North Carolina with no more problems. More
We bought a 2016 Nissan platinum at Stone Mountain Nissan and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer servi and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer service is top of the line, AAA quality. He really gives us the presidential treatment. Thank you so much for hiring Bob White. We highly recommend this dealership for car maintenance and purchasing your future car. We plan to buy new every time from Nissan in Stone Mountain. More
Great customer Service. Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up the Good work!!! More
Rosh Browne .. Is the BEST In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. He treats each customer like family and will go out of his way to make sure they are 100% satisfied. Not only myself , but my entire family is a Nissan customer because of Rosh. Rosh is an outstanding representative for Stone Mountain Nissan. Because of Rosh, I am a life long customer More