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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,415 Reviews

2,415 Reviews of Stone Mountain Nissan - Service Center

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November 27, 2021

The advisor not as efficient as I have had before had to as questions about the service More

by MARIONBOYD2960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages is the best advisor you have
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Nov 30, 2021 -

Stone Mountain Nissan responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (678) 971-3361 to share more details about your visit so we can make things right.

November 27, 2021

I get great service trustworthy about. the service on my vehicle. I am not afraid to trust what Heath Wages tells me. More

by sljohnson2030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Nov 30, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 24, 2021

Service was excellent! I will return whenever I need new equipment and to service my vehicle More

by PHILLIPSCOLLETTE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 22, 2021

Very customer focus and friendly. No pressure to upgrade your vehicle, just want to make sure you are enjoying the one that you are in. More

by cyvette1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in service.
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Nov 24, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2021

Great customer service! Very friendly from beginning to end. Easy scheduling process and helpful service. More

by wildc29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
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Nov 22, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 21, 2021

Service was Good and Pleasant. Timing was what i Expected. Not long good vibes until next time More

by REID5508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 20, 2021

Customer service was great and Heath is the best service manager ever! always a pleasure with you all. More

by CALEBMARQUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Nov 22, 2021 -

Stone Mountain Nissan responded

Hi Calebmarquis, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 20, 2021

I experienced great service by KG as always. He is personable and a knowledgeable service provider. More

by DKJTAYLOR_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
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Nov 22, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 18, 2021

All the people are nice and friendly. And I appreciate them all. And the service man was awesome thanks see uall next time More

by ellagrier1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike lee
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Nov 20, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 18, 2021

Service department has always been great, except for a small amount of time. But I have been going to this Dealership for over twenty years. More

by albert_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Nov 20, 2021 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Nov 20, 2021 -

albert_brown responded

Thanks for the Great Service that I have received over the years.

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