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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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September 07, 2021

I arrived for my appt. Was quickly checked in. Me with Kenneth. Went into the waiting area to work and before I knew it, my service was complete. Quick and professionally done. More

by KPAULRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Sep 08, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

September 05, 2021

The service was okay, wait time longer than usual with no update after 2 hours. Also, oil sticker was not added nor was mileage reset. More

by ABAIDEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 08, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 03, 2021

Staff was very nice and professional. However, I had a 7:30a.m. Appointment and didn’t get Lou of there until almost 2.5 hours later. More

by JRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Sep 04, 2021 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 03, 2021

I Have Always Been Treated With The Upmost Respect Whenever I Visit Your Stone Mountain Nissan. The Staff Is Exceptionally Kind, Offer You Water And A Very Comfortable Seat. I Love Them All, The New More

by MATILDALPENNIC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

September 02, 2021

Tristan,my service consultant was exceptional!! He assisted me, listening to my concerns and answering all of my questions. Service was performed in a timely manner More

by DSMITH23400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 02, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

September 01, 2021

I sent my son to get a oil change to my car It was service offered to him that I chose not to get they charged him 200$ just to check the tires when this service is offered during a oil change they ri More

by HHUUMMEERR2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
August 31, 2021

I have and will continue to recommend Heath Wages to friends and family in need of vehicle service. Personal service and attentiveness at its best. More

by Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Sep 02, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

August 29, 2021

The new management had taken away a lot of perks that was offered to customers, not the same dealership. Will be going elsewhere. Very disappointed More

by SUESAM14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carroll Braddy
August 29, 2021

My car was brought in for an oil change and tire rotation. The next day oil was running down my garage floor. I'm Very unhappy. More

by KROBINSON1007
Quality Of Work
Recommend Dealer
No
Employees Worked With
Technician 238
August 28, 2021

We are very pleased with the way they took care of us. We were having issues with the mood roof of our 2017 Nissan Rogue. They right away told us what needed to be done and took our car in. The staff was ver More

by GRETELMARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Woodward
Aug 31, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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