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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,329 Reviews

2,329 Reviews of Stone Mountain Nissan - Service Center

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July 31, 2021

KG ELLSWORTH IS A KIND, KNOWLEDGEABLE PROFESSIONAL WHO HELPED ME OUT & WAS VERY THOROUGH. MY PATHFINDER IS BETTER NOW and is a great car to drive More

by louism37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
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Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Heath Wages always makes sure I have a great service experience. Above expected! Was able to work me in today, didn’t have lot of time. More

by LARRYCAROL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 30, 2021

What Can I say KG is back!!! My car was serviced easy breezy. No issues. This is what true customer service looks like. KG is knowledgeable, friendly and sincere. The best thing that ever happened to Sto More

by GMAE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I forget the name of the young man that drove me home and back to the dealership. He was a safe driver and pleasant.
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 29, 2021

No issues to report. Everything went well. Didn’t like being hit up as soon as I got out of the car by a salesman to trade my vehicle. More

by RMCCORQUODALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

The customer service is awesome!! KG is knowledgeable, fair and very nice to work with you. His attitude is always cheerful and he greets you with a smile! More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 28, 2021

KG in the service department is awesome!! He knows the cars! Your car! He’s knowledgeable friendly and truthful! He always greets you with a smile More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 25, 2021

My experience at Stonemountain Nissan was excellent.The atmosphere was pleasant and customer service from everyone was emaculent.Joshua service assistance was great.Job Well Done!!! More

by Takiabutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
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July 25, 2021

KG was my sales advisor… he’s always professional and his customer service is excellent… he is the only sales advisor I go to at Nissan More

by KASOLOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
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July 25, 2021

Vanna was my advisor and was very professional. She explained what was going on every step of the way. When more information was needed Author stepped in and assisted and made everything clear. Underst More

by TNSHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna, Author
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July 25, 2021

I was able to get a walk-in appointment and good service. Stone Mountain will be my new service location in the future due to their competent service. More

by JHOGAN2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
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