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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,365 Reviews

2,365 Reviews of Stone Mountain Nissan - Service Center

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January 02, 2025

Great customer service. Kay was welcoming and explained things. The service was also completed in a timely manner More

by Skornegay327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 02, 2025

All went well and the service was great. My only complain is that a sicker indicating my next oil change was not placed on the windshield. More

by colin.edw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 02, 2025

Always a great experience no issues. There staff are nice and friendly. Been doing business with them for years. More

by KTAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 02, 2025

For the recall service at this time it was satisfied but in the other hand the additional service I requested, i.e. the built in map deficiency was still neglected. More

by shshsu
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Hartzog
Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (470) 467-4394 to speak to our manager directly.

January 02, 2025

I had another great experience at Stone Mountain Nissan. KG delivered superb customer service. He made sure I understood the recommended services. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG, Service Department
Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 01, 2025

I had pleasure of talking with Price after having my car towed to Stone Mountain Nissan. He notified me immediately that he had my car and would let me know what the problem was. Price was very professional More

by Limeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price receives 5+ Stars
Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 30, 2024

The service tech communicated everything that I needed to fix on my vehicle. Thank you. More

by CAMPTOWN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Make Poznyak
Jan 01, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 30, 2024

The reason I do business with Stone Mtn Nissan is HEATH WAGES!!!! A service advisor of the very best caliber. More

by D.SKEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Adv.
Jan 01, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 30, 2024

It was great very helpful and informative heath wages was very nice and very informative told me everything I needed to know about my car thank you More

by williamalvarado5555
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jan 02, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

December 26, 2024

Excellence, professionalism and helpfulness was evident in everyone I met at Stone Mountain Nissan. Carroll Braddy (Brad) was my sales consultant, recommended by a former client, and was terrific. I love m More

by CHOWARD13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy (Brad)
Dec 27, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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